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Enhanced Team Collaboration with Connecteam's Mobile Accessibility

The mobile accessibility of Connecteam has made it possible for our remote team members to stay connected and updated, enhancing overall team collaboration.

October 22, 2024

Digital Hub for Team Management

I find Connecteam extremely user-friendly and easy to set up. My team uses this platform more than they used CrewApp. It allows me to send schedules, approve time-off requests, and manage clock-ins all within a single app. We can also stay updated with announcements whether we're at home or on the pool deck. The documents and knowledge base section is a bit challenging to set up, but it's incredibly powerful. Once I mastered it, it's been amazing. I chose Connecteam as I'm transitioning to Gusto payroll soon and Connecteam is compatible with it. I switched from Crew to Connecteam because Crew was getting pricier, had limited features, and lacked a time clock feature. I appreciate the vendor's responsiveness and I'm pleased that my team finds the app valuable and easy to use as a comprehensive solution for all work-related tasks.

October 15, 2024

Enhanced Internal Communication: Real-Time Updates and Notifications

The ability to send updates and notifications in real-time has greatly improved our internal communication

October 8, 2024

Beware of Extra Monthly Charges on Annual Package with Connecteam.

FINAL UPDATE: The Connecteam team responded quickly. It seems we misunderstood the monthly-x-12 charge for additional users if you've opted for the annual package. We expected it to be charged monthly, but it was charged as an annual fee. This was a shock to our budget. Connecteam took the time to understand our industry - high staff turnover, so being charged annually for a person who worked a week or two doesn't make sense for our business. Connecteam found a way to work with us and resolved the issue. I'm updating the rating to 4 stars because their follow-up service was good, but I think the messaging could be clearer. The platform is great, the service was good, but the product might not be the right fit for small to medium size businesses with high staff turnover. UPDATE TO UPDATE: Regarding the archived seats, based on the billing system you've described, those seats have already been charged upfront for the year. So once they're archived, it doesn't matter as they've already been charged for the year, even if rostered for 1 week. There seems to have been a misunderstanding - we expected to be charged per month for those seats, not annually. UPDATE

September 30, 2024