List of Alternatives to Customerly
Here are some of Customerly's top competitors in the Customer Support category: LiveAgent, Freshdesk, Zoho Desk or Help Scout.
With LiveAgent, improve your customer support by offering the ability to respond to more tickets efficiently, and in less time.Communicate with customers across all channels from a single inbox: your customer service team will love this tool.
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Boost the efficiency of your FAQ
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Social media integration
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Chat with your customers live
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Optimize customer request management
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Create a customer community
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Gamification
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Access a call center
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Advanced reporting
Business
$15 / user / monthMedium
$35 / user / monthLarge
$59 / user / monthEnterprise
$85 / user / monthEleni Funk
Full Context Across Chat and Email Threads
What I like most about LiveAgent is the way it connects live chat with the ticket history, so when a customer comes back later by email we still have the full context and do not have to ask the same questions again
June 2, 2026
Customer service software to optimize your client communication
4.4/5
(61)
Redeemed by 386 members
1 deal available
14 days free
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1 deal available
14 days free
Get deal for freeFreshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.
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Opt for multi-channel support
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Optimize ticket management
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Enhance customer satisfaction
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Give users autonomy
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Ensure team collaboration
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Centralize knowledge base
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Strengthen data security
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Access customized performance reports
Free
$0 (Freemium)Growth
$18 / user / monthPro
$59 / user / monthEnterprise
$95 / user / monthAlverta Howell
Omnichannel Support + Knowledge Base in One Place (Extended Trial via Joinsecret)
Freshdesk has been reliable for managing customer support at scale, especially with omnichannel support and the knowledge base in one place. Our team started with an extra 14-day access offer we found through Joinsecret, which was useful because it gave us enough time to test workflows properly before committing
May 30, 2026
Zoho Desk brings exceptional value by providing a comprehensive help desk software solution that enables businesses to deliver exceptional customer support. With features like ticket management, workflows, AI-powered self-service options, multichannel support, and robust reporting and analytics, Zoho Desk helps businesses streamline their support processes, improve customer satisfaction, and ultimately drive growth.
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Smart ticketing
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Multichannel support
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AI-powered assistance
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Knowledge base creation
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Reporting and analytics
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Self-service portal
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Team collaboration tools
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Automation and workflow
Standard
$20 / user / monthProfessional
$37 / user / monthEnterprise
$52 / user / monthPamela W
Streamlining Customer Interactions: A Standout Social Media Integration
The social media integration is a standout feature, allowing us to manage customer interactions across different platforms from one place
September 16, 2024
The Help Scout platform gives you access to a renowned and efficient online solution for responding to your customers’ requests at any time. Specifically designed for growing businesses, Help Scout allows you to reach your goals and grow with confidence.
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Continuously improve your processes
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Empower your customers with Docs, Chat, and Messaging
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Benefit from a shared inbox
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Save time with automation
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Harness the power of chat for your customer service
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Maximize your efficiency with customizable workflows
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Personalize your customer interactions with Mailbox Behaviors
Pro
Contact salesStandard
$25 / user / monthPlus
$50 / user / monthAntonia Luettgen V
Clean UI that Simplifies Handoffs and Context
One thing I appreciate is how clean the interface is compared with heavier help desk tools, and features like notes, tags, and conversation history make handoffs between team members much less messy
May 30, 2026
All-in-one customer messaging platform. Live chat, Email automation, Knowledge base & more.
HelpCrunch is a comprehensive customer service software designed to meet various business needs. It offers a multichannel communication platform that unifies live chat, email, and popular messaging apps like WhatsApp and Instagram into a single dashboard.
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Email marketing
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Automated messages
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Reporting and analytics
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Live chat
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Help desk
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Feedback collection
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Mobile apps
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Integrations
Unlimited
Contact salesBasic
$176 / monthPro
$290 / monthJacob R
Abundant Features at Great Value
I have been using HelpCrunch to increase sales on my website and offer in-app support for my product. It has been excellent for managing multiple emails across various accounts and assigning individuals to different tickets. The software is user-friendly and comes with useful features like tags and methods to manage support staff assigned to a ticket. The integration of the Android SDK was also easy to set up. One of the best features is the amount of system information the ticketing system automatically gathers from the user, which is beneficial for debugging. Some advanced features can be a bit challenging to start with if you're not familiar with this type of software, but they're optional and the basic usage is intuitive even for beginners. I chose HelpCrunch because it offers competitive pricing with the same, if not more, features. The vendor responded to my review, thanking me for my feedback and promising to make all HelpCrunch features even more intuitive in the near future.
October 19, 2024
7 days free + 10% off annual plans
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1 deal available
7 days free + 10% off annual plans
Get deal for freePut a smile on your customers’ faces. With Gorgias, improve your company’s customer support by accelerating the speed of responses, providing quality customer service and transforming your customer support into an essential profit center.
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Provide your customers with quality answers
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Benefit from numerous integrations
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Turn customer support into a profit center
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Automate your customer support
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Accelerate request handling
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Simplify your agents’ work
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Analyze and optimize your customer support performance
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Provide personalized experiences to your customers
Enterprise
Custom pricingStarter
$10 / monthBasic
$50 / monthPro
$300 / monthAdvanced
$750 / monthMrs. Domingo Walter
Clean Shared Inbox with Strong Macros, Views & SLAs
If you run support for an online store, Gorgias is one of the few tools that actually helps agents sell as well as solve problems. The revenue stats tied to conversations are useful, not just vanity reporting, because we could see which chat flows were leading to conversions. The chat widget customization is a bit limited in places, but overall it has been reliable and easy for the team to adopt
May 30, 2026
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