List of Alternatives to DevRev
Here are some of DevRev's top competitors in the AI Customer Support category: Zendesk, ClickUp, Intercom or Freshdesk.
Create a customer success support suite that is accessible and available to your customers at all times.
4.3/5
(60)
Redeemed by 2596 members
1 deal available
6 months free (with AI Agents and Copilot)
Get deal for free
1 deal available
6 months free (with AI Agents and Copilot)
Get deal for freeZendesk leverages AI to ensure you can be available on any channel, at any time, quickly addressing your customers' requests and resolving their problems.
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Knowledge base
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Integration
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Multichannel support
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Ticketing system
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Customization and branding
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Reporting and analytics
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Customer engagement
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Automation and workflow
Suite Enterprise
Contact salesSuite Team
$55 per user per monthSuite Growth
$89 per user per monthSuite Professional
$115 per user per monthAmb. Jettie King
Omnichannel Inbox + Useful Reporting
We switched to Zendesk mainly for the omnichannel inbox, and it has worked well for email, chat, and social messages in one place. Reporting is useful too, although some of the deeper dashboard customization took a bit of trial and error
June 2, 2026
Additional 20% off Unlimited and Business plans for 1 year
Get deal for free
1 deal available
Additional 20% off Unlimited and Business plans for 1 year
Get deal for freeClickUp leverages AI to centralize all the apps and software solutions you use daily. No more juggling your email, project management, and CRM applications—now everything happens in one place.
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Project management
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Collaborate with your team
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Customizable status updates
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Time tracking
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Connect your applications and import your data
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Intuitive task management
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Multitask view
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Integration and API
Free
$0 (Freemium)Enterprise
Custom pricingUnlimited
$10 per user per monthBusiness
$19 per user per monthScarlett Gusikowski
Dashboards for Planning, Capacity, and Sprints
What I like most is how flexible the dashboards are, especially for weekly planning and workload visibility, because I can see overdue items, team capacity, and sprint progress in one screen instead of pulling reports from three different tools
June 1, 2026
Strengthen relationships with your customers with an online messaging system.
4.5/5
(70)
Redeemed by 3194 members
1 deal available
1 year free on the Advanced plan (300 monthly Fin resolutions included)
Get deal for free
1 deal available
1 year free on the Advanced plan (300 monthly Fin resolutions included)
Get deal for freeIntercom, especially thanks to AI, help you easily set up the right messaging experience, including bots, emails, messages, or even help centers, to build relationships with your customers throughout their journey.
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Automate conversations
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Customer feedback and surveys
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Multilingual support
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Collaborate with your team
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Performance analytics
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Chat with your customers in real time
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Easily onboard new customers
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Access data to personalize customer conversations
Essential
$29 per user per monthAdvanced
$85 per user per monthExpert
$132 per user per monthKamilah Krajcik
Support + Success in One System (Joinsecret Runway)
Intercom has worked well for both support and success in our case because conversations, banners, and automated check-ins all live in the same system, and while it is not the cheapest option, getting started via Joinsecret with a year covered on the Advanced plan and 300 monthly Fin resolutions included gave us enough runway to implement it properly before paying full price
May 28, 2026
Customer service software to optimize your client communication
4.4/5
(61)
Redeemed by 386 members
1 deal available
14 days free
Get deal for free
1 deal available
14 days free
Get deal for freeFreshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.
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Opt for multi-channel support
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Optimize ticket management
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Enhance customer satisfaction
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Give users autonomy
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Ensure team collaboration
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Centralize knowledge base
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Strengthen data security
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Access customized performance reports
Free
$0 (Freemium)Growth
$18 / user / monthPro
$59 / user / monthEnterprise
$95 / user / monthAlverta Howell
Omnichannel Support + Knowledge Base in One Place (Extended Trial via Joinsecret)
Freshdesk has been reliable for managing customer support at scale, especially with omnichannel support and the knowledge base in one place. Our team started with an extra 14-day access offer we found through Joinsecret, which was useful because it gave us enough time to test workflows properly before committing
May 30, 2026
Transform customer service into customer success
4.2/5
(29)
Redeemed by 52 members
1 deal available
30% off Service Hub Professional and Enterprise plans for 1 year
Get deal for free
1 deal available
30% off Service Hub Professional and Enterprise plans for 1 year
Get deal for freeHubSpot Service Hub is a customer service software that helps businesses manage and connect with their customers. It offers features like ticketing, customer feedback, knowledge base and reporting. The software aims to provide a better customer experience by streamlining customer service processes and improving customer satisfaction. It integrates seamlessly with other HubSpot products for a complete CRM solution.
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Customer feedback
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Live chat and conversational bots
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Automation tools
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Knowledge base
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Ticketing system
Jose C
Top-Notch Support and Satisfaction: A HubSpot Service Hub Review
Lastly, the support we've received from HubSpot has been top-notch. Any issues we've had have been resolved quickly and efficiently. Overall, I couldn't be happier with HubSpot Service Hub.
October 20, 2024
Zoho Desk brings exceptional value by providing a comprehensive help desk software solution that enables businesses to deliver exceptional customer support. With features like ticket management, workflows, AI-powered self-service options, multichannel support, and robust reporting and analytics, Zoho Desk helps businesses streamline their support processes, improve customer satisfaction, and ultimately drive growth.
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Smart ticketing
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Multichannel support
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AI-powered assistance
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Knowledge base creation
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Reporting and analytics
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Self-service portal
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Team collaboration tools
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Automation and workflow
Standard
$20 / user / monthProfessional
$37 / user / monthEnterprise
$52 / user / monthPamela W
Streamlining Customer Interactions: A Standout Social Media Integration
The social media integration is a standout feature, allowing us to manage customer interactions across different platforms from one place
September 16, 2024
Salesforce Service Cloud revolutionizes customer service by providing a comprehensive, cloud-based platform designed to enhance every aspect of customer interaction. This powerful tool integrates seamlessly with existing systems, ensuring a unified and efficient experience for both service agents and customers.
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Integration capabilities
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Case management
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AI-powered insights with Einstein AI
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Customer self-service portals
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Workflow and approval automation
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Omnichannel support
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Customizable dashboards and reporting
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Knowledge base
Jira Service Management, developed by Atlassian, is a versatile IT service management (ITSM) solution designed to empower IT and service teams to deliver fast and effective support. It integrates seamlessly with Jira Software, offering features such as incident, problem, and change management, which streamline and automate operations to enhance service delivery.
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Insightful analytics
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Power ticket management
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Flexible customization
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Seamless collaboration
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Time-saving automation
Philip G
Unlucky Experience with Jira
I am unfortunate to use Jira at work and its ergonomics and simplicity are quickly fading away. I am unsure of how the product owners determine the software's evolution, but so far, I can only see a decline in ergonomics and quality.
October 20, 2024
Front is a customer operations platform designed to streamline communication for teams, enabling them to deliver exceptional service at scale. It combines the efficiency of a help desk with the familiarity of email, offering built-in collaboration, visibility, and efficiency.
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Unified inbox
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Email templates
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Advanced search and archiving
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Collaboration tools
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Customizable workflows
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Automated routing
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Insightful analytics
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Integrated apps
Starter
$19 / user / monthGrowth
$59 / user / monthScale
$99 / user / monthPremier
$229 / user / monthMason Barton
Omnichannel Inbox + SLA Insights
We use Front across support and account management, and the best part for us is seeing email, SMS, and chat in one place without losing context. The SLA rules and analytics helped us spot slow response windows pretty fast. It took some time to get everyone used to the workflow, but once the rules were dialed in it saved a lot of back and forth
June 2, 2026
The Help Scout platform gives you access to a renowned and efficient online solution for responding to your customers’ requests at any time. Specifically designed for growing businesses, Help Scout allows you to reach your goals and grow with confidence.
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Continuously improve your processes
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Empower your customers with Docs, Chat, and Messaging
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Benefit from a shared inbox
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Save time with automation
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Harness the power of chat for your customer service
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Maximize your efficiency with customizable workflows
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Personalize your customer interactions with Mailbox Behaviors
Pro
Contact salesStandard
$25 / user / monthPlus
$50 / user / monthAntonia Luettgen V
Clean UI that Simplifies Handoffs and Context
One thing I appreciate is how clean the interface is compared with heavier help desk tools, and features like notes, tags, and conversation history make handoffs between team members much less messy
May 30, 2026
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