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Agile CRM Reviews
29 reviews
- 01 What is Agile CRM?
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How Agile CRM compare to similar software?
- 05 Who is Agile CRM best for according to our reviewers?
- 06 Agile CRM Reviews
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01 What is Agile CRM?
Agile CRM is a comprehensive customer relationship management software designed to automate sales, marketing, and customer support processes. It offers a user-friendly interface with robust features such as contact management, deal tracking, email marketing, and social media integration. Agile CRM allows businesses to manage customer relationships effectively, automate repetitive tasks, and track customer interactions. It also provides advanced features like telephony integration, project management, web engagement, and marketing automation. Agile CRM is designed for small to medium-sized businesses and offers a cost-effective solution to drive growth and profitability.
02 Pros and cons from reviewers
Pros from reviewers
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Effective lead management
Agile CRM is recognized for its ability to manage leads and sales pipelines effectively, with features like lead scoring and star-ranking for individuals and companies, helping businesses prioritize their time and resources. -
User-friendly interface
Agile CRM is praised for its user-friendly interface, making it easy for businesses to manage customer relationships, automate marketing tasks, and track leads -
Comprehensive features
The software offers a wide range of features including email marketing, sales automation, customer service, and a mobile app, ideal for streamlining workflow and maximizing customer interactions -
Excellent customer support
Users have reported that Agile CRM's support team is patient, informative, and provides excellent suggestions on how to fully utilize the software -
Affordable pricing
Agile CRM is considered a cost-effective solution, offering extensive capabilities that can replace many disjointed and costly tools, making it a top choice for budget-conscious businesses
Cons from reviewers
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Neglected updates
Despite consistent requests for the addition of more currencies, the software has not implemented this feature, and it seems to have neglected updates after launching another tool -
Complex user interface
The user interface of Agile CRM is not very user-friendly, requiring navigation through numerous tabs and clicks to reach the desired location. -
Limited customization options
Agile CRM is designed to be used in a specific way, making customization to fit individual business requirements challenging -
Half-functional features
Some features like exit popups and push notifications are only half-functional, indicating a lack of effort in fully developing these features -
Costly subscription for full features
To fully utilize all the features of Agile CRM, a more expensive subscription is required
03 Main features
Starting Price
Free Plan
Social media integration
Lead generation machine
Smart email marketing
Sales pipeline management
Customer support excellence
N/A
Free Plan
No
Social media integration
Lead generation machine
Smart email marketing
Sales pipeline management
Customer support excellence
04 How Agile CRM compare to similar software?
05 Who is Agile CRM best for according to our reviewers?
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B2B Companies
Agile CRM is recommended for B2B companies due to its extensive capabilities in managing projects, tasks, and clients. It can replace many disjointed and costly tools, offering an almost all-in-one product at a more affordable price -
Sales Teams
Agile CRM is useful for recording and tracking deals, offering lead scoring and star-ranking for individuals and companies. It helps sales teams prioritize their time on accounts and provides feedback on their leads. However, it may not be the best choice for detailed reports, forecasts, and customization. -
Small Business Owners
Agile CRM is a user-friendly tool packed with features that are ideal for managing customer relationships, automating marketing tasks, and tracking leads. It is particularly suited for small businesses due to its ease of use and comprehensive reporting feature -
Budget-Conscious Startups
Agile CRM offers a free version for managing up to 1000 customers, making it a cost-effective solution for startups. However, to utilize all its features, a costlier subscription is required -
Social Media Marketers
Agile CRM can be integrated with social media platforms like Facebook, making it an excellent tool for capturing leads and automating customer engagement. It is particularly beneficial for marketers using ads to capture leads
06 Agile CRM Reviews
Agile CRM rating
Ease of use
Customer service
Value for money
Likelihood to recommend
Features
Agile CRM Reviews
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Amy D
Competitive Pricing and Extensive Features: Agile CRM Review
Agile CRM's pricing is competitive and offers good value for money considering the extensive features and functionalities it provides
October 20, 2024
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Andrea Jones
Ultra Quick Response from David on Agile-CRM
I had a fantastic experience with AgileCRM, thanks to the super fast response from David who answered my question accurately and immediately. The on-demand support from AgileCRM is a compelling reason to become a customer. At Lavabeam, we will continue to support AgileCRM.
October 12, 2024
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Scott F
Connected with an Agent Instantly via Chat
I immediately connected with an agent named Marion via chat who assisted me until my issue was resolved. He collaborated with the server team and within a few minutes, my problem was fixed.
October 6, 2024
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Christina Miller
Slash 9% off Salesforce with Agile CRM: A Comprehensive Yet Complex Solution
I needed a CRM to manage my leads and sales pipelines for various tasks. Agile CRM does a good job, but its user interface is not very user-friendly. I often find myself navigating through numerous tabs and clicks to get to where I need to be. It's a complex solution that's suitable for complex companies, but I prefer simplicity. I ended up choosing a simpler CRM with a more appealing user interface, even though it has less functionality. Agile CRM is similar to Salesforce, providing a comprehensive CRM that integrates well with email, calls, automation, and marketing platforms. However, its user interface and user experience leave much to be desired. Despite this, it's a solid CRM with reasonable pricing. I switched to Agile CRM because it offers better CRM solutions than monday.com's light CRM templates and is more affordable.
September 29, 2024
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George
Drake Showed Great Calmness and Professionalism in Agile-CRM
Drake was very calm and professional. He guided me through some sections that I found confusing and frustrating. As I'm not a programmer, I was really stuck.
September 23, 2024
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Samantha R
Unbeatable Value: Agile CRM - The Affordable Marketing Automation and CRM Solution
I initially looked for a marketing automation system for myself, but found most of them to be quite expensive. I decided to try Agile CRM and after a short learning period, I fell in love with it. I've recommended it to many of my B2B and startup clients who are also budget-conscious. They are often skeptical at first, but soon appreciate its extensive capabilities and how it can replace many disjointed and costly tools. While I acknowledge that platforms like Hubspot may have some advantages, considering the cost difference, it's hard to justify spending so much more. Agile CRM is almost an all-in-one product at a much more affordable price. It's mostly easy to use and I appreciate the intuitive setup of automations. When used correctly, the product's power is insightful. However, I believe the platform could benefit from a cleaner design. Sometimes, it can be a bit tricky to find what you need, but customer service is always quick to assist. I would also appreciate a more modern design.
September 16, 2024
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Marilyn
Efficient Project Management: Keeping Our Team Organized and On Track
The project management feature has been instrumental in keeping our team organized and on track with various tasks and deadlines
September 10, 2024
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Alan Rodriguez
Decade-Long Experience Review with Agile CRM
I have been using AgileCRM since 214! There have been a few hiccups, but they get resolved quickly.
September 3, 2024
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Ronald W
Agile CRM: Streamlined Account Management and User-Friendly Interface
I find Agile CRM easy to use for recording and tracking deals. However, it may not be the best choice if you're looking for detailed reports, forecasts, and customization. It does offer lead scoring and star-ranking for individuals and companies, which helps me prioritize my time on accounts and gives feedback to the marketing team on their leads. The deal board has three views - complex, tight, and wide - depending on how I want to see each stage's progress. The product comes with discounts, which saves time. The company's people are displayed in a table format where I can choose columns and see the information I want by scrolling to the right. However, if I choose many columns, the system reduces the default column size, making it difficult to recognize accounts with just a few words. Reports are only offered for enterprise plans, with weekly reports for others. The deal widget only shows line charts and pie charts for forecast revenue and deal quantity.
August 24, 2024
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Bruce
Exceptional Customer Support: Agile CRM Delivers Prompt and Professional Assistance
Agile CRM's customer support has been exceptional - prompt, professional, and always ready to assist
August 20, 2024
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Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.