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4,0/5

Oracle NetSuite Reviews

29 reviews

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Oracle NetSuite is a comprehensive business management suite, integrating ERP/Financials, CRM, and ecommerce. It's a unified solution designed to streamline business operations and drive growth. Used by over 27,000 customers, it offers real-time visibility into financials, customers, and ecommerce operations. It's cloud-based, ensuring accessibility from anywhere. NetSuite is customizable and scalable to fit various business needs and sizes. It's a powerful tool for businesses seeking to optimize their processes and improve decision-making through accurate data and insights.
  • 01 What is Oracle NetSuite?
  • 02 Pros and cons from reviewers
  • 03 Main features
  • 04 How Oracle NetSuite compare to similar software?
  • 05 Who is Oracle NetSuite best for according to our reviewers?
  • 06 Oracle NetSuite Reviews

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01 What is Oracle NetSuite?

Oracle NetSuite is a modern, cloud-based Enterprise Resource Planning (ERP) software suite launched in 1998. It was one of the first cloud-based ERP systems and has become an essential tool for businesses. Oracle NetSuite is more than just an ERP system; it's a comprehensive business management platform with applications for financial management, customer relationship management (CRM), inventory tracking, human resources, and e-commerce. The platform is designed to provide businesses with a unified solution to streamline operations, increase efficiency, and provide insightful data on business performance.

02 Pros and cons from reviewers

Pros from reviewers

  • Significant cost savings
    Using NetSuite as an enterprise resource planning tool has led to significant cost savings, saving both time and money. It allows tracking of project progress and making informed decisions based on accurate and real-time data.

  • Customizable to specific needs
    NetSuite's customization allows users to adapt the system to their company's specific needs, create custom reports, and establish automated workflows to enhance financial operations

  • Streamlined financial operations
    NetSuite has streamlined financial operations, enhancing efficiency and decision-making. It seamlessly integrates financial tasks like inventory management, invoicing, and reporting, easing daily tasks and improving efficiency

  • Centralized and automated financial processes
    NetSuite offers a comprehensive and reliable financial management tool that significantly improves the efficiency and accuracy of financial operations. It centralizes and automates financial processes such as accounting, asset management, financial planning, and data analysis

  • Efficient management of daily operations
    NetSuite enables efficient management of daily operations and project resource planning. It promotes accurate, real-time team communication, improving communication between suppliers and workers, resulting in fewer supply chain disruptions

Cons from reviewers

  • Complexity for new users
    Despite its robust features, NetSuite can be overwhelming and complicated for new users to navigate, requiring substantial time and training to master

  • Overly simplistic interface
    Some users find the current interface design too simplistic and lacking in aesthetic appeal, which can impact user experience

  • High cost
    NetSuite is often considered more expensive than its competitors, which may not be feasible for smaller companies or those with tighter budgets

  • Technical issues and downtime
    Users have reported experiencing technical issues and system downtime, which can disrupt operations and productivity

  • Poor customer service
    Several users have expressed frustration with NetSuite's customer service, citing difficulties in getting timely and effective assistance with issues and concerns.

03 Main features

N/A

Free Plan

No

Automated order processing

All-in-one business management

Real-time business intelligence

Powerful CRM capabilities

Streamlined financial management

04 How Oracle NetSuite compare to similar software?

05 Who is Oracle NetSuite best for according to our reviewers?

  • Manufacturers
    NetSuite meets all the needs of a manufacturer, regardless of size. It allows for growth and expansion, transitioning from manual stock counts to a barcode scanning system

  • Administrators
    NetSuite is a comprehensive software utilized across various departments, from Sales and Services to Accounting and Warehousing. It is adaptable and user-friendly across all sectors

  • Financial Managers
    NetSuite is a comprehensive and reliable financial management tool that improves the efficiency and accuracy of financial operations. It centralizes and automates financial processes such as accounting, asset management, financial planning, and data analysis

  • Project Managers
    NetSuite allows for efficient management of daily operations and project resource planning. It promotes accurate, real-time team communication and enables tracking of project progress to make informed decisions.

  • Job Seekers
    NetSuite centralizes all information in one place, simplifying the job hunting process. It consistently alerts all employees about new business requirements and improves communication between suppliers and workers

06 Oracle NetSuite Reviews

4,0/5

Oracle NetSuite rating

3,8/5

Ease of use

3,7/5

Customer service

3,8/5

Value for money

7,71/5

Likelihood to recommend

4,1/5

Features

Leave a review
  • Carol C

    Mastering Budgets with NetSuite: A Journey of Precision and Challenges

    The data and reports from Oracle-Netsuite were precise and met my expectations, however, I struggled with the SSO setup and FTP integration.

    October 21, 2024

  • Gabriel Miller

    Seamless Scalability: Impressive Accommodation for Company Growth

    The software's scalability is impressive - it has been able to accommodate our company's growth seamlessly

    October 15, 2024

  • Jerry Brown

    NetSuite - Elevating ERP Systems to New Heights

    My overall experience with Oracle-NetSuite was largely positive. I was involved in the implementation process and found the software to be comprehensive. It provides a range of reports and includes analytic software that performs as expected. I particularly appreciated NetSuite's robustness and the confidence it gives in dealing with complete and verifiable information. However, I do think it's quite costly. There might need to be a limit on the type of companies that should buy this software, as it may not be suitable for everyone. A company could potentially go bankrupt if it doesn't have a sufficient contribution margin to afford it. We switched to NetSuite because we needed a more robust accounting software.

    October 6, 2024

  • Randy B

    Seamless Remote Work Enabled by Oracle NetSuite's Cloud-based Solution

    The cloud-based nature of Oracle NetSuite has made it possible for our team to work remotely without any hitches

    September 28, 2024

  • Raymond F

    Thriving with Oracle-Netsuite: A Cost-Effective Investment with Unique Features and Proactive Customer Service

    I'm absolutely thrilled with Oracle-Netsuite! It's a fantastic investment, costing only £12K annually for 3 licenses for such comprehensive software. Many features are uniquely set up, sparking innovation. I had a minor hiccup with an additional license 6 months ago and they promptly reminded me by temporarily restricting access due to a £212 invoice, while maintaining the standard charge of £4K per quarter. It's also quite an adventure to get in touch with their team. I strongly recommend investing in this software for its unique features and proactive customer service!

    September 24, 2024

  • Sarah

    Efficient and User-Friendly Financial Management Software for Accountants

    As an accountant, I find the software's financial management features such as general ledger, accounts payable, and accounts receivable very comprehensive and easy to use

    September 15, 2024

  • Jesse G

    NetSuite: A Comprehensive and Versatile ERP Solution

    As a user, I consider NetSuite as a comprehensive software that is utilized across various departments in my company, from Sales and Services to Accounting and Warehousing. We are maximizing the potential of different NetSuite teams. After years of experience with various ERP systems, NetSuite is my preferred choice due to its adaptability and user-friendliness across all sectors. I have been a NetSuite Administrator for eight years and I thoroughly enjoy my role and the software. I wouldn't think of using another ERP system. NetSuite is a potent tool, but it can be overwhelming due to its vast capabilities. I suggest investing time in understanding the available modules before deciding which one is perfect for your company. I transitioned to NetSuite because it's highly intuitive. Once a report template is set up, making modifications is straightforward. Adding new viewpoints to reports is easy and it adapts effortlessly. It's also excellent for monitoring inventory and inventory locations. We've upgraded to NetSuite WMS, Procurement.

    September 10, 2024

  • Carolyn Brown

    Streamlining Inventory Management with Oracle NetSuite

    As an inventory manager, Oracle NetSuite's inventory management features have made it easier to manage stock levels and order fulfillment

    September 2, 2024

  • Madison Miller

    Improved Decision-Making with Robust Reporting Software

    The software's robust reporting capabilities have greatly improved our data analysis and decision-making processes

    August 25, 2024

  • Brian E

    My Enlightening Journey with Oracle Netsuite

    After investing a year and a considerable amount of resources into Oracle-Netsuite, I've gained a wealth of knowledge and experience. The entire journey has been nothing short of enlightening. The sales team, with their ambitious promises, inspired me to aim high and think big. The implementation team, hailing from various corners of the globe, broadened my perspective on international business practices. Even the mathematical errors we encountered were valuable lessons in the importance of meticulousness. I wholeheartedly recommend this software. Based on other reviews, it's clear that the company values diverse opinions. They've been so respectful of my decision-making process, allowing me the space and time to evaluate the project without rushing me into cancellation.

    August 19, 2024

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