Testrail Reviews

Boosting Team Efficiency: TestRail's Collaborative Power

The collaborative aspect of TestRail is beneficial. It allows multiple users to work on the same project simultaneously, improving team efficiency

August 12, 2024

Crucial Component of Our Test Framework

TestRail allows me to manage my test cases efficiently with great Jira integration. However, initially, some administrative aspects were a bit cumbersome, especially the unclear distinction between the account administrator and the payment handler.

August 3, 2024

Effortless Efficiency: TestRail's User-Friendly Interface for All

The ease of use of TestRail is noteworthy. Even our team members with minimal technical knowledge have been able to use it effectively

July 28, 2024

Affordable, Essential Test Management Tool to Implement from Day One

TestRail has significantly saved us time and money in testing, while maintaining consistency in our process. It has also expedited the onboarding of new employees. It offers a straightforward way to build a QA process. As a web-based software, it's easy to manage and provides a simple user experience that even our QA co-ops can follow for manual testing. It has scaled well with our team. There's not much to dislike about it. It functions as promised, although it doesn't seem to integrate easily with automated testing, which could be a potential future addition.

July 22, 2024

Effortless to Operate and Maintain, Ideal for Regression Testing

I use TestRail on a daily basis and find it extremely easy to define and execute tests both manually and through automation. The software is user-friendly and provides a range of configurations and customizations. However, it lacks versioning for test scenarios, which means I can't see previous changes or have different versions of them. I chose TestRail for its ease of use and maintenance. I switched to it after my previous software was discontinued. The vendor responded to my feedback in March 2020, expressing gratitude and promising to consider my suggestions.

July 16, 2024

Enhancing Remote Work: TestRail's Cloud-Based Accessibility

I appreciate the cloud-based nature of TestRail. It allows us to access our test cases and reports from anywhere, enhancing our remote work capabilities

July 6, 2024

TestRail: A Smart Investment for Committed Companies!

As a member of a global team, I found TestRail to be an excellent tool for managing and creating test cases. It was straightforward to edit existing test cases and the user interface made it easy to locate any test case I needed. TestRail proved to be a much more efficient method for tracking and maintaining test cases compared to Excel. I found it simple to create new projects, custom fields, test runs, and generate professional-looking reports for my managers. The user interface took some getting used to, but once I mastered the key shortcuts, navigating the application became a breeze. However, I was not particularly fond of the JIRA plugin. To view the test cases linked from TestRail in JIRA, a TestRail account is required. In my company, only the testing team had TestRail accounts, while the rest of R&D did not. Although it was beneficial for me as a tester to see the linked test cases on a JIRA bug, we initially assumed that everyone in the R&D department would have access.

June 30, 2024

Once Excellent, Now a Disaster: TestRail's Downfall

I used to be a big fan of TestRail before it was sold. It was a reliable, user-friendly tool that simplified and streamlined our workflow. However, after its acquisition, the quality took a significant hit. The team was downsized to just 20 people managing 11,000 customers. The product, intended for QA, isn't properly QA'd before being released. Test data and test runs frequently vanish or become unreachable. Each release is riddled with bugs, and despite being aware of this, they persist in rolling out the release to other customers without addressing high-priority issues first. Our tickets often receive generic responses and bugs are seldom fixed correctly on the first attempt, if at all. We've lost months of work due to a single release and have had instances where we couldn't access our tests for days or weeks. I was the one who persuaded my entire company to use this product, but now only three of us are willing to use it. I regret investing in TestRail and would recommend others to consider alternatives.

June 24, 2024

Top-tier Tool in the Market!

In my view, TestRail is the top test management system out there! I've regularly used it with students during educational programs and found it incredibly useful. After years in QA and using tools like TestLink, I finally convinced management to switch to TestRail. This was a game changer - it's user-friendly for manual testing, integrates with our automation flow, and syncs perfectly with JIRA, saving us numerous work days. However, I've occasionally run into problems with JIRA integration, especially when using Microsoft Active Directory and having to update the JIRA password monthly.

June 15, 2024

Exceptional Customer Support: TestRail's Responsive and Helpful Assistance

The customer support for TestRail is impressive. They are responsive and helpful, always ready to assist with any issues or queries

June 11, 2024