18 reviews
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ClearPoint Strategy is a cloud-based performance management solution designed to assist businesses in tracking strategic plans, projects, and key performance indicators (KPIs). It provides tools for creating dashboards, reports, and scorecards for data visualization and analysis. The software facilitates alignment of strategic objectives with operational actions, enabling improved decision-making. It also offers automated reporting to reduce manual data entry and error risks, supports real-time collaboration among teams, and integrates with various third-party applications for seamless data transfer. ClearPoint Strategy caters to multiple industries such as government, healthcare, finance, and non-profit organizations. It is an ideal tool for organizations aiming to streamline their performance management process and drive strategic growth.
Excellent customer service
Users have consistently praised ClearPoint Strategy's customer service for being highly responsive, solution-focused, and always available to answer questions. The support team is also appreciated for their quick response times and their attentiveness to all users
Customizable reports
ClearPoint Strategy allows users to create customizable reports, enhancing transparency and simplifying data sharing across an enterprise. Despite some limitations in visual design, the ability to generate almost any type of report is seen as a major advantage
Automation features
ClearPoint Strategy offers automation features, including automated reports, data collection, and objective evaluation. These features are appreciated for their time-saving benefits and their ability to streamline processes
Intuitive and flexible software
ClearPoint Strategy is praised for its intuitive and flexible nature, catering to the needs of users and allowing them to use the product in various ways, from strategic management to project management. The software also offers a variety of custom layouts and fields, making it beneficial for different organizations
User-friendly and efficient
With each version, ClearPoint Strategy becomes more user-friendly and efficient, especially in terms of editing and graphing measures. The software also allows users to edit and add data from one screen, and the flexibility of the graphing software is highly valued.
Lack of workload and capacity management options
The software currently lacks efficient workload and capacity management options for owners and their assigned initiatives, making it a manual count line by line to ensure proper workload management
Limited visual design customization
Despite the ability to generate almost any type of report, the visual design of these reports is largely unalterable, limiting the ability to personalize the look and feel of the reports
Time-consuming setup process
The setup process for ClearPoint Strategy is time-consuming and could use more support to make it more user-friendly
Inability to expand column widths in measure data tables
The software does not allow users to expand the column widths in the measure data tables, limiting the ability to size each column differently based on need and have wrap text capability.
Inadequate summary report functionality and export options
The software could benefit from enhancements in the summary report functionality and export options that maintain sorts and condense spacing to minimize the number of pages in a briefing book or summary report
Starting Price
Free Plan
Project Management
Performance Management
Reporting and analysis
Team Collaboration
Data Security
N/A
Free Plan
No
Project Management
Performance Management
Reporting and analysis
Team Collaboration
Data Security
Administrators
These users find ClearPoint Strategy beneficial for managing scorecards and users. They appreciate the tool's alignment with the Balanced Scorecard methodology and structure, including elements like goals, objectives, measures, and initiatives. They also value the tool's intuitive and user-friendly features like drag and drop, customization, and linking elements.
Performance Management Professionals
These users appreciate ClearPoint Strategy for its editing and graphing measures. They value the ability to edit and add data from one screen, the flexibility of the graphing software, and the ability to add hyperlinks and input GIS maps into the analysis section
Project Managers
These users utilize ClearPoint Strategy for project management. They appreciate the layout and format options for their reports and the ability to expand the use of the product beyond strategic management. They also value the resources available to help them get used to the product
Business Analysts
These users value ClearPoint Strategy for its ability to create custom layouts and fields, automate reports, data collection, and objective evaluation. They find the software user-friendly but would appreciate more flexible reports, detailed permission-granting, and the ability to add run charts
Strategic Management Professionals
These users appreciate ClearPoint Strategy for its intuitive and flexible software that aids in strategic planning, execution, and monitoring. They value the ability to display and track key performance indicators across their enterprise, enhancing transparency and simplifying data sharing
ClearPoint Strategy rating
Cordelia D
Mastering Strategy with Clearpoint: A User's Perspective
I appreciate the detailed, informative, and user-friendly templates of Clearpoint Strategy. So far, I haven't faced any issues based on my needs, but future use might reveal something.
August 6, 2024
Nathan Johnson
ClearPoint Strategy: Revolutionizing Strategic Planning and Execution
Overall, ClearPoint Strategy has been a game-changer for our organization, enhancing our strategic planning and execution capabilities.
July 28, 2024
Brian Jones
ClearPoint's Exceptional Customer Support
The customer support provided by ClearPoint is top-notch, they are always responsive and helpful in addressing any issues or queries we have
July 22, 2024
Cade
Working with their team is a refreshing delight!
I am highly impressed with ClearPoint's support team, who are always available and quick to respond to any questions, no matter who is asking. They are attentive to everyone and promptly fix any issues with new versions. In my 17 years of experience with various performance management software companies, ClearPoint has offered the best customer service. They are enjoyable to work with and feel more like friends than business partners. The software is becoming more user-friendly and efficient with each version, especially in terms of editing and graphing measures. I value the ability to edit and add data from one screen, and the flexibility of the graphing software. I also appreciate the ability to add hyperlinks and input GIS maps into the analysis section. However, I dislike the inability to expand the column widths in the measure data tables. I would prefer to size each column differently based on need and have wrap text capability. In response to my review, the vendor has assured me that they are.
July 13, 2024
Aaron C
Superior Performance Management Tool with Exceptional User Experience
Transitioning to ClearPoint from our previous excel-based scorecard was easy, even with a significant amount of data to migrate and users to train. The ClearPoint team was extremely supportive, providing quick, helpful, and knowledgeable assistance. This has enabled us to create scorecards at various levels within our organization. The tool aligns well with the Balanced Scorecard methodology and structure, including elements like goals, objectives, measures, and initiatives. This has allowed us to implement a standardized framework for cascading scorecards. The tool is intuitive and user-friendly, with features like drag and drop, customization, and linking elements. As an administrator, managing scorecards and users is simple. ClearPoint also offers regular webinars, an annual summit, and periodic regional customer meetings, which are great platforms for knowledge sharing among clients. Any new requirements or functionalities we need, such as customized charts, are always willingly supported by the ClearPoint team.
July 6, 2024
Randy Johnson
Impressive Dashboard Overview of Strategic Progress
The dashboard feature is particularly impressive, providing a clear and concise overview of our strategic progress
June 30, 2024
Jonathan Garcia
ClearPoint's Training Resources: Unlocking Software Potential
The training resources provided by ClearPoint have been very useful in helping our team understand how to get the most out of the software
June 25, 2024
Ronald
Improved Reporting: Enhancing Stakeholder Communication
The software's ability to generate detailed reports has greatly improved our ability to communicate our progress to stakeholders
June 18, 2024
Beverly N
ClearPoint Strategy: Aligning Efforts and Streamlining Data Management
ClearPoint Strategy has been instrumental in aligning our team's efforts with our company's strategic goals. Its ability to integrate with other systems we use has made data management much more efficient
June 8, 2024
Larry A
Revolutionizing Strategy Management with ClearPoint
I've had a positive experience with Clearpoint Strategy. I've found their support teams to be excellent and I feel that the company genuinely cares about my success with their software. I value their commitment to quality and appreciate that they've provided my organization with a solution for managing our strategic plan across various industries. The setup and customization options are crucial for flexibility in creating what works best for us. However, I would like to see enhancements in the summary report functionality and export options that maintain sorts and condense spacing to minimize the number of pages in a briefing book or summary report. I would also appreciate better workload and capacity management options for owners and their assigned initiatives. At the moment, it's a manual count line by line to ensure we have proper workload management. We selected ClearPoint Strategy after having demos with multiple product solutions in our RFP Process. We even went through multiple RFPs and custom built power bi reporting before we discovered Clearpoint.
June 3, 2024
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