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4,4/5

Onesignal Reviews

26 reviews

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OneSignal is a high-volume, multi-platform push notification service. It allows businesses to send mobile and web push notifications, in-app messages, and emails to their users. Key features include targeting capabilities, A/B testing, and real-time analytics. It supports all major native and mobile platforms, making it ideal for developers and marketers aiming to effectively engage and retain users.
  • 01 What is Onesignal?
  • 02 Pros and cons from reviewers
  • 03 Main features
  • 04 How Onesignal compare to similar software?
  • 05 Who is Onesignal best for according to our reviewers?
  • 06 Onesignal Reviews

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01 What is Onesignal?

OneSignal is a high-volume, multi-platform push notification service designed to enhance customer engagement for businesses. It supports various mobile and web platforms, including iOS, Android, Huawei, WordPress, among others. Key features include real-time tracking, A/B testing, segmentation, automation, and personalized messaging based on user behavior. It also offers detailed analytics to measure campaign effectiveness. Known for its reliability and scalability, OneSignal is favored by developers and marketers globally. It can be integrated with other applications via its API or SDKs and offers both free and paid plans. Special promotions are available on OneSignal to boost customer engagement.

02 Pros and cons from reviewers

Pros from reviewers

  • User-friendly API
    The API usage of OneSignal is simple, making products more user-friendly. It is mainly used to send push notifications to mobile, email, or web, which is a significant advantage for businesses

  • Advanced targeting options
    OneSignal provides advanced targeting options, allowing businesses to segment their audience based on different criteria like location, language, interests, and more. This enables the sending of highly relevant and personalized notifications, enhancing engagement and retention rates

  • Effective communication tool
    OneSignal enables businesses to send important information to users who have expressed interest in their app or website, effectively drawing them back to their platform. This is particularly advantageous for marketing efforts as it helps keep user interest in products alive

  • Automation feature
    OneSignal's automation feature allows businesses to set up automated notifications triggered by user actions, time-based events, or RSS feeds. This saves time and effort in manual notification management, streamlining operations

  • Comprehensive notification management
    OneSignal provides a range of notification types, including web push, mobile push, and email notifications, making it easy for businesses to connect with their users on various devices and platforms. The platform is user-friendly and lets businesses set up and customize notifications to align with their brand's style and preferences.

Cons from reviewers

  • Complex setup process
    Despite being marketed as an easy-to-use plugin, some users have found OneSignal challenging to set up to a working standard, even with support

  • Bulky SDK
    The SDK of OneSignal has been described as bulky and can occasionally cause the website to lag, affecting user experience

  • Lack of effective customer support
    Users have reported that OneSignal's customer support is often unresponsive or inadequate, referring users to documentation instead of providing direct assistance.

  • Language limitations
    While OneSignal offers impressive API functionalities and can be integrated with various CMS, it does not provide a frontend in languages other than English, which can be a disadvantage for non-English speakers

  • Delayed notifications
    Some users have reported issues with delayed notifications, which can be a significant concern for businesses relying on timely communication

03 Main features

N/A

Free Plan

No

Real-time tracking and A/B testing

Segmentation and automation

Detailed analytics

Integration capabilities

Multi-platform support

04 How Onesignal compare to similar software?

05 Who is Onesignal best for according to our reviewers?

  • News Organizations
    For daily use in a news organization, OneSignal's ease of use and speed are particularly beneficial. It allows for quick and seamless implementation of push notifications.

  • Business Owners
    Business owners can use OneSignal to manage notifications and communicate effectively with their users. It provides a range of notification types, including web push, mobile push, and email notifications, making it easy to connect with users on various devices and platforms

  • Developers
    Developers can benefit from OneSignal's simple API usage, making products more user-friendly. They can also use it to devise new site or app marketing strategies

  • Customer Relationship Managers
    OneSignal is a vital tool for maintaining strong client relationships. It provides excellent email automation and robust customer segmentation, boosting client base and drawing more customers to services

  • Marketers
    Marketers can use OneSignal for their marketing efforts, sending important information to users who have expressed interest in their app or website. It offers valuable options like email marketing and app marketing, helping to keep user interest in their products alive

06 Onesignal Reviews

4,4/5

Onesignal rating

4,5/5

Ease of use

4,5/5

Customer service

4,5/5

Value for money

8,6/5

Likelihood to recommend

4,6/5

Features

Leave a review
  • Blythe S

    Reasonable Pricing and Great Value: OneSignal Review

    Lastly, the pricing structure of OneSignal is reasonable and offers great value for money considering the wide range of features it provides.

    September 30, 2024

  • Zachary

    Time-Saving Automatic Notifications: Streamlining User Updates Effortlessly

    The automatic notifications feature has saved us a lot of time by sending updates to our users without manual intervention

    September 22, 2024

  • Roy

    Commendable Customer Support at OneSignal: Responsive, Helpful, and Prompt Issue Resolution

    The customer support team at OneSignal is commendable. They are responsive, helpful, and have assisted us in resolving issues promptly

    September 17, 2024

  • Amy

    Reliable and Timely: OneSignal's Crucial Notification Delivery

    I appreciate the reliability of OneSignal. It consistently delivers notifications on time, which is crucial for our time-sensitive content

    September 9, 2024

  • Natalie R

    OneSignal: A Game-Changer for Business Communication and Engagement

    Absolutely! Here's my take on OneSignal: I've been using OneSignal for a while now and I must say, it's been a game-changer! The platform is incredibly user-friendly and intuitive, making it a breeze to navigate through. I love how it offers a wide range of features that cater to my every need. The push notifications are a standout feature for me. They're so easy to set up and customize, ensuring my audience gets the right message at the right time. Plus, the analytics are top-notch, providing me with valuable insights into my campaigns. The customer support team is also worth mentioning. They're always ready to assist, making sure any issues are resolved promptly. Overall, OneSignal has been a fantastic tool for my business. It's streamlined my processes and boosted my engagement rates. I highly recommend it to anyone looking for a reliable and efficient push notification service!

    August 31, 2024

  • Nicholas Miller

    Real-Time Tracking with OneSignal: Invaluable for Campaign Effectiveness

    OneSignal's real-time tracking has been invaluable in monitoring the effectiveness of our campaigns and making necessary adjustments

    August 27, 2024

  • Kyle J

    Effortless Setup!

    I successfully implemented segmentation with Onesignal and was impressed by its API functionalities. We integrated it with our CMS. However, I was expecting a frontend in Spanish.

    August 17, 2024

  • Ethan Brown

    Effortless Integration with OneSignal's API

    OneSignal's robust API has allowed us to customize and integrate it into our existing systems effortlessly. The documentation provided is comprehensive and easy to understand, which has made implementation a breeze

    August 11, 2024

  • Terry Jones

    Overcoming Challenges with OneSignal: A Treasure Trove of Support

    OneSignal is absolutely fantastic until you hit a snag. But hey, that's when their comprehensive documentation comes into play! It's like a treasure trove of information, guiding you through any issue you might encounter. It's like having a personal support team right at your fingertips!

    August 4, 2024

  • Deborah W

    Truly Beneficial Software

    I find the product really helpful, thank you so much!

    July 28, 2024

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