26 reviews
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OneSignal is a high-volume, multi-platform push notification service designed to enhance customer engagement for businesses. It supports various mobile and web platforms, including iOS, Android, Huawei, WordPress, among others. Key features include real-time tracking, A/B testing, segmentation, automation, and personalized messaging based on user behavior. It also offers detailed analytics to measure campaign effectiveness. Known for its reliability and scalability, OneSignal is favored by developers and marketers globally. It can be integrated with other applications via its API or SDKs and offers both free and paid plans. Special promotions are available on OneSignal to boost customer engagement.
User-friendly API
The API usage of OneSignal is simple, making products more user-friendly. It is mainly used to send push notifications to mobile, email, or web, which is a significant advantage for businesses
Advanced targeting options
OneSignal provides advanced targeting options, allowing businesses to segment their audience based on different criteria like location, language, interests, and more. This enables the sending of highly relevant and personalized notifications, enhancing engagement and retention rates
Effective communication tool
OneSignal enables businesses to send important information to users who have expressed interest in their app or website, effectively drawing them back to their platform. This is particularly advantageous for marketing efforts as it helps keep user interest in products alive
Automation feature
OneSignal's automation feature allows businesses to set up automated notifications triggered by user actions, time-based events, or RSS feeds. This saves time and effort in manual notification management, streamlining operations
Comprehensive notification management
OneSignal provides a range of notification types, including web push, mobile push, and email notifications, making it easy for businesses to connect with their users on various devices and platforms. The platform is user-friendly and lets businesses set up and customize notifications to align with their brand's style and preferences.
Complex setup process
Despite being marketed as an easy-to-use plugin, some users have found OneSignal challenging to set up to a working standard, even with support
Bulky SDK
The SDK of OneSignal has been described as bulky and can occasionally cause the website to lag, affecting user experience
Lack of effective customer support
Users have reported that OneSignal's customer support is often unresponsive or inadequate, referring users to documentation instead of providing direct assistance.
Language limitations
While OneSignal offers impressive API functionalities and can be integrated with various CMS, it does not provide a frontend in languages other than English, which can be a disadvantage for non-English speakers
Delayed notifications
Some users have reported issues with delayed notifications, which can be a significant concern for businesses relying on timely communication
Starting Price
Free Plan
Real-time tracking and A/B testing
Segmentation and automation
Detailed analytics
Integration capabilities
Multi-platform support
N/A
Free Plan
No
Real-time tracking and A/B testing
Segmentation and automation
Detailed analytics
Integration capabilities
Multi-platform support
News Organizations
For daily use in a news organization, OneSignal's ease of use and speed are particularly beneficial. It allows for quick and seamless implementation of push notifications.
Business Owners
Business owners can use OneSignal to manage notifications and communicate effectively with their users. It provides a range of notification types, including web push, mobile push, and email notifications, making it easy to connect with users on various devices and platforms
Developers
Developers can benefit from OneSignal's simple API usage, making products more user-friendly. They can also use it to devise new site or app marketing strategies
Customer Relationship Managers
OneSignal is a vital tool for maintaining strong client relationships. It provides excellent email automation and robust customer segmentation, boosting client base and drawing more customers to services
Marketers
Marketers can use OneSignal for their marketing efforts, sending important information to users who have expressed interest in their app or website. It offers valuable options like email marketing and app marketing, helping to keep user interest in their products alive
Onesignal rating
Ease of use
Customer service
Value for money
Likelihood to recommend
Features
Blythe S
Reasonable Pricing and Great Value: OneSignal Review
Lastly, the pricing structure of OneSignal is reasonable and offers great value for money considering the wide range of features it provides.
September 30, 2024
Zachary
Time-Saving Automatic Notifications: Streamlining User Updates Effortlessly
The automatic notifications feature has saved us a lot of time by sending updates to our users without manual intervention
September 22, 2024
Roy
Commendable Customer Support at OneSignal: Responsive, Helpful, and Prompt Issue Resolution
The customer support team at OneSignal is commendable. They are responsive, helpful, and have assisted us in resolving issues promptly
September 17, 2024
Amy
Reliable and Timely: OneSignal's Crucial Notification Delivery
I appreciate the reliability of OneSignal. It consistently delivers notifications on time, which is crucial for our time-sensitive content
September 9, 2024
Natalie R
OneSignal: A Game-Changer for Business Communication and Engagement
Absolutely! Here's my take on OneSignal: I've been using OneSignal for a while now and I must say, it's been a game-changer! The platform is incredibly user-friendly and intuitive, making it a breeze to navigate through. I love how it offers a wide range of features that cater to my every need. The push notifications are a standout feature for me. They're so easy to set up and customize, ensuring my audience gets the right message at the right time. Plus, the analytics are top-notch, providing me with valuable insights into my campaigns. The customer support team is also worth mentioning. They're always ready to assist, making sure any issues are resolved promptly. Overall, OneSignal has been a fantastic tool for my business. It's streamlined my processes and boosted my engagement rates. I highly recommend it to anyone looking for a reliable and efficient push notification service!
August 31, 2024
Nicholas Miller
Real-Time Tracking with OneSignal: Invaluable for Campaign Effectiveness
OneSignal's real-time tracking has been invaluable in monitoring the effectiveness of our campaigns and making necessary adjustments
August 27, 2024
Kyle J
Effortless Setup!
I successfully implemented segmentation with Onesignal and was impressed by its API functionalities. We integrated it with our CMS. However, I was expecting a frontend in Spanish.
August 17, 2024
Ethan Brown
Effortless Integration with OneSignal's API
OneSignal's robust API has allowed us to customize and integrate it into our existing systems effortlessly. The documentation provided is comprehensive and easy to understand, which has made implementation a breeze
August 11, 2024
Terry Jones
Overcoming Challenges with OneSignal: A Treasure Trove of Support
OneSignal is absolutely fantastic until you hit a snag. But hey, that's when their comprehensive documentation comes into play! It's like a treasure trove of information, guiding you through any issue you might encounter. It's like having a personal support team right at your fingertips!
August 4, 2024
Deborah W
Truly Beneficial Software
I find the product really helpful, thank you so much!
July 28, 2024
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.