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SharpSpring From Constant Contact Reviews
18 reviews
- 01 Is SharpSpring From Constant Contact any Good? My expert Review
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How SharpSpring From Constant Contact compare to similar software?
- 05 Who is SharpSpring From Constant Contact best for according to our reviewers?
- 06 SharpSpring From Constant Contact Reviews
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01 Is SharpSpring From Constant Contact any Good? My expert Review
From my experience in the digital marketing field, SharpSpring by Constant Contact has been a solid platform especially when working on multiple client projects at once. The features that SharpSpring offers out-perform some of the major players, especially when they offer some good automation features and doesn't also require the same budget. If you have worked with multi-channel campaigns for small-medium businesses, you know how useful it can be to have an all-in-one solution to keep all your client work on track. With a built-in CRM and plenty of automation tools at your disposal, you can nurture those leads without worrying about keeping track of tasks and reminders.
A recent project is a growing e-commerce site that wanted both some email marketing and social media scheduling. SharpSpring made it easy to create relevant email sequences and schedule social posts as part of the same project. Instead of going back and forth between 2 applications, we were able to produce leads campaigns from 1 platform, which helps with the productivity and consistency.
However, not every user experience is going to be sunshine and lollipops. I have noticed on a small handful of occasions where either the form testing feature or list segmentation would not work consistently or slowly. This meant I had to re-create, test and trundle down a path to correct what was 'normal.' Furthermore, while I love the analytics dashboard, I would like to see a variety of reporting options, so I could get some deep dive metrics about campaign performance. As for customer support, they were mostly responsive and supportive, but I've spoken with colleagues who offered their experiences, felt underwhelmed in terms of support. Nevertheless, given the options SharpSpring offers, in the end, it was a pretty sweet deal if you're able to utilize it for all its worth.
If you're looking for an affordable and powerful marketing automation tool that accepts will manage complex campaigns and leads with little effort, SharpSpring is worth checking out.
02 Pros and cons from reviewers
Pros from reviewers
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Continuous Improvement
SharpSpring is committed to enhancing its feature set. While the cost may increase incrementally over time, these are usually accompanied by significant improvements to the platform -
Value for Money
SharpSpring offers good value for money, especially for businesses that utilize all its features. While it may not be suitable for those only needing basic tasks, it's beneficial for those planning comprehensive marketing campaigns. -
Lead Generation
If utilized correctly, SharpSpring can help businesses generate more leads. It allows companies to focus their time and effort on the most promising leads, potentially increasing conversion rates -
Cost-Effective
Compared to other automation platforms like Salesforce and HubSpot, SharpSpring offers a more affordable solution. It provides a wide range of features at a fraction of the cost of its competitors -
Comprehensive Marketing Automation
SharpSpring provides a complete suite of marketing automation tools, including content creation, email marketing, social media scheduling, and CRM. This allows businesses to manage all their marketing efforts from one platform
Cons from reviewers
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Deteriorating service and malfunctioning features
Users have reported a significant decline in the quality of service over time, with many features not functioning as they should. This includes issues with building lists and testing forms -
Unprofessional customer service
Some users have reported unprofessional behavior from the company's representatives, which has negatively impacted their experience with the software -
Trust issues
Some users have reported feeling ripped off by the company, leading to a lack of trust in the software and the company behind it. -
Limited functionality and poor reporting
The software is considered underperforming and expensive, particularly when purchased as a standalone platform. It offers limited functionality and poor reporting and analytics -
High cost for basic use
While the software offers good value for money if all its features are utilized, it is considered expensive for users who only need it for basic tasks like creating emails and simple flows
03 Main features
Starting Price
Free Plan
Landing page builder
Email automation
CRM integration
Analytics and reports
Social media management
N/A
Free Plan
No
Landing page builder
Email automation
CRM integration
Analytics and reports
Social media management
04 How SharpSpring From Constant Contact compare to similar software?
05 Who is SharpSpring From Constant Contact best for according to our reviewers?
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Marketing Agencies
Marketing agencies can utilize SharpSpring to manage multiple clients' campaigns and analyze their performance -
Content Creators
Content creators who produce a high volume of content, such as whitepapers and email marketing campaigns, can benefit from SharpSpring's automation features -
Social Media Managers
For those managing social media accounts, SharpSpring offers convenient scheduling and automation tools -
Dissatisfied Customers
Despite its features, some users have reported dissatisfaction with SharpSpring's customer service and functionality, indicating it may not be the best fit for all users. -
Small to Medium-Sized Businesses
SharpSpring is a cost-effective solution for small to medium-sized businesses that need a comprehensive marketing automation platform
06 SharpSpring From Constant Contact Reviews
SharpSpring From Constant Contact rating
Ease of use
Customer service
Value for money
Likelihood to recommend
Features
SharpSpring From Constant Contact Reviews
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Roy F
SharpSpring: A User-Friendly Interface for All
Finally, the user-friendly interface of SharpSpring makes it easy for everyone on our team to use, regardless of their technical expertise.
August 4, 2024
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Jonathan B
SharpSpring: A Cost-Effective All-in-One Solution
From a cost perspective, SharpSpring offers great value for money. It's an all-in-one solution that has saved us from having to invest in multiple separate tools
July 29, 2024
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Marie Miller
Discovering the Power of SharpSpring: A Comprehensive Marketing Automation Platform from Constant Contact
Absolutely! Here's my take:I've been using SharpSpring from Constant Contact and it's been quite an adventure! The platform is so comprehensive, it's like a treasure trove of features waiting to be discovered. It's not just a simple email marketing tool, it's a full-fledged marketing automation platform. At first, I was a bit overwhelmed by the sheer amount of features, but then I realized that it's actually a good thing. It's like having a Swiss Army knife for my marketing needs. I can do so much more than just sending out emails. I can track leads, manage my contacts, create landing pages, and so much more. It's like having a whole marketing team at my fingertips.The learning curve is a bit steep, but that's because there's so much to learn. But don't worry, Constant Contact provides plenty of resources to help you get up to speed. Plus, their customer support is top-notch. They're always there to help you out when you're stuck.So, if you're looking for a powerful marketing tool that can do it all, I highly recommend SharpSpring from Constant Contact. It might take some time to get used to, but once you do, you'll wonder how you ever managed without it.
July 22, 2024
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Anna Jones
Seamless Integration: SharpSpring's Compatibility with Google Analytics and Salesforce
I've appreciated the seamless integration of SharpSpring with other tools we use regularly, such as Google Analytics and Salesforce
July 13, 2024
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Vincent M
Trust and Satisfaction with SharpSpring from Constant Contact
I absolutely trust this company, I feel like we got an incredible deal with SharpSpring from Constant Contact!
July 7, 2024
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Thalia D
Great Tool for Mid to Large-Sized Businesses
SharpSpring offers good value for money if you utilize all its features. However, if you're only using it for basic tasks like creating emails and simple flows, I wouldn't recommend it. It's beneficial if you're planning to create content, whitepapers, and a comprehensive email marketing campaign. But, don't underestimate the effort needed to create quality content, a point that applies to all similar tools. If set up correctly, SharpSpring can help generate more leads and allows you to focus your time and effort on the most promising ones.
July 2, 2024
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William Garcia
Comprehensive Analytics for Audience Behavior Insights
The analytics provided by the software are comprehensive and easy to understand, providing us with valuable insights into our audience's behavior
June 24, 2024
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Holden G
Exploring the Value and Versatility of SharpSpring: An Affordable Automation Solution
I've had the pleasure of exploring the automation market, which is brimming with fantastic options. Each one caters to a variety of needs depending on the size and growth of the customer. I've had the opportunity to work with several, from traditional CRM giants like Salesforce to newer automation platforms like HubSpot. They were all commendable companies that shone in their respective areas, but they did come with a hefty price tag. However, when it comes to scale and scope, nothing can hold a candle to SharpSpring. It's a one-stop-shop for everything - content, email, social, CRM, ROI, and more. Plus, it's incredibly user-friendly. In terms of cost, it's unbeatable. For a fraction of what competitors charge, you get all the benefits and so much more. SharpSpring is always on the move, constantly enhancing its feature set. While the cost does increase, it's only incremental and happens every few years. But considering the value it provides, it's worth every penny. I'm thrilled to be using SharpSpring and can't wait to see what they come up with next!
June 15, 2024
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Isabella Martinez
Exceptional Customer Support: Constant Contact's Responsiveness and Assistance
The customer support provided by Constant Contact has been excellent - they're always responsive and helpful when we have questions or need assistance
June 11, 2024
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Kenneth Williams
Revolutionizing Social Media Management: Streamlined Scheduling and Enhanced Engagement Tracking
The social media management features have been a game-changer for us, allowing us to schedule posts and track engagement across multiple platforms from one central location
June 3, 2024
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Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.