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Cashfree Reviews
50 reviews
- 01 What is Cashfree?
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How Cashfree compare to similar software?
- 05 Who is Cashfree best for according to our reviewers?
- 06 Cashfree Reviews
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01 What is Cashfree?
Cashfree is a leading payments and API banking solution in India, revolutionizing the way businesses handle their financial transactions. It provides a range of payment solutions including a payment gateway, UPI, and NEFT/IMPS, catering to diverse customer needs. Cashfree's API banking solutions allow businesses to create customized payment experiences that integrate with their existing systems. Trusted by over 50,000 businesses across various industries, Cashfree has significantly contributed to growth and innovation in the Indian business landscape. It is an essential partner for businesses of all sizes, from e-commerce platforms to fintech startups.
02 Pros and cons from reviewers
Pros from reviewers
-
Easy Integration
Cashfree software is easy to integrate, making it a convenient choice for businesses of all sizes -
Multiple Payment Options
Cashfree provides multiple payment options, giving customers the flexibility to choose their preferred method of payment -
User-Friendly Interface
The software has a superior user interface compared to many other payment gateways, making it easy for users to navigate and use -
Efficient Support
Cashfree offers quick and efficient support, ensuring any issues or queries are addressed promptly. -
Quick Settlements
The software offers quick settlements, ensuring businesses can access their funds in a timely manner
Cons from reviewers
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Limited webhook functionality
The software's webhook functionality has been reported to be limited, which can restrict its usefulness for some businesses. -
Slow customer service response
Some users have expressed dissatisfaction with the speed of customer service responses, suggesting that this area could be improved -
Low success rate of payments
Compared to other payment gateways, Cashfree has been reported to have a lower success rate of payments, which can be a significant drawback for businesses -
Non-intuitive dashboard
Some users find the dashboard less intuitive than those of other payment gateways, which can affect the user experience -
Limited customer support
Despite the software's ease of use and quick settlements, users have reported a lack of direct contact, particularly over phone calls
03 Main features
Starting Price
Free Plan
Instant settlements
Low transaction fees
Customized payment pages
Multiple payment modes
24/7 customer support
N/A
Free Plan
No
Instant settlements
Low transaction fees
Customized payment pages
Multiple payment modes
24/7 customer support
04 How Cashfree compare to similar software?
05 Who is Cashfree best for according to our reviewers?
-
Small to Medium-sized Businesses
These businesses can benefit from Cashfree's competitive rates, easy integration, and multiple payment options. The software also offers a user-friendly interface and an admin dashboard for easy management -
Tech Startups
Startups can benefit from Cashfree's advanced features like AUTO UPI, Cashgramme, and AUTO Collect. The software's quick and efficient support can be valuable for startups that need to resolve issues promptly -
Dissatisfied Users of Other Payment Gateways
Users who are not satisfied with their current payment gateways might find Cashfree a better alternative due to its simpler integration, better user interface, and improved dashboard. The software's moderate success rate of payments can also be a selling point. -
Freelancers and Independent Contractors
These users can appreciate the simplicity of Cashfree, its payment link feature, and the option to manually send payment links via email or SMS. The software's user-friendly interface and good navigation can be a plus for individuals who are not tech-savvy -
E-commerce Websites
Cashfree is ideal for e-commerce websites due to its easy integration, payment link feature, and low transaction charges. It also provides email notifications about bank holidays, which can be crucial for e-commerce operations
06 Cashfree Reviews
Cashfree rating
Cashfree Reviews
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Antione Tillman
Practical India-Focused APIs, Webhooks & Instant Refunds
What I like most is how practical the product feels for Indian businesses. Instant refunds, payment links, and webhook support are all there, and the API docs were good enough that our developer finished the integration without much back and forth
May 30, 2026
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Joni Lynch
Solid Payouts for Bulk Vendor Transfers
We switched to Cashfree mainly for payouts, and that part has been solid. Bulk vendor payments, easy beneficiary management, and fast bank transfers have saved our ops team a lot of manual work, though the dashboard could still be a bit clearer in some sections
May 24, 2026
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Elmo Douglas
Stable at Scale with $50K Joinsecret Credits Cushion
We weren’t chasing deals, but the $50,000 in Cashfree Credits via Joinsecret ended up being a nice cushion while we tested multiple checkout flows, and the core product has stayed stable as volumes increased
May 18, 2026
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Shanel O'Reilly
Broad India Payment Coverage & Helpful Failure Codes
We picked Cashfree for Indian payment coverage and it’s delivered, cards, netbanking, UPI, plus decent failure reason codes that help our support team respond with something concrete
May 12, 2026
-
Rikki Moore
Clear Docs & Production-Like Sandbox
Integration docs are mostly clear and the sandbox behaves close to production, so QA caught issues early, especially around UPI collect and payment status polling
May 2, 2026
-
Isadora Powlowski
Fair Pricing, Useful Reports & $50K Joinsecret Credits
Pricing felt reasonable and the reporting filters are practical, but the real bonus for us was getting $50,000 in Cashfree Credits through Joinsecret, which made the first few months of scaling less stressful
April 27, 2026
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Alex Goldner
Handy Payment Links with Simple Branding
The payment links feature is handy for quick collections from customers who won’t use the app, and branding options are just enough without becoming a design project
April 20, 2026
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Orlando Wintheiser
Accurate Auto-Reconciliation for Month-End Ops
We use the auto-reconciliation and it actually matches most transactions correctly, which saves our ops team a ton of time at month end, though I still export CSV for edge cases
April 11, 2026
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Stephnie Flatley
Responsive Support for UPI Intent Issues
Support has been responsive when we had UPI intent issues on Android, and the guidance was specific with logs and test cases instead of generic links
April 5, 2026
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Gussie Sawayn
Strong Payouts & Bulk Vendor Transfers
The payout workflows are the big win for us, especially bulk transfers to vendors, and the validation checks cut down on failed bank transfers compared to our previous provider
March 31, 2026
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.