29 reviews
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.
As someone who uses digital payment apps fairly frequently, Venmo has quickly become my app of choice for everyday transactions. To be straightforward, I think it can be considered the Swiss army knife for payment apps. It's functional, useful, and convenient. What I particularly enjoy with Venmo is that it is straightforward and easy to use. Whether it be splitting a restaurant bill, or reimbursing friends for a night out, clicking a couple of buttons that read "Pay" or "Charge" just feels effortless. Just last weekend during a trip away with some friends, we easily divided and reimbursed each other for gas, lodging, and meals with ease due to the user-friendly layout of the app.
Another big plus is its popularity among my friends and family. Since all of my close friends and family use Venmo, it has almost become second nature to send payments back and forth. Furthermore, it eliminates the need to chase down cash or wait for days for bank transfers to clear. Generally speaking, it is a smooth process that is quite fast.
However, not everything has been sunshine and rainbows. I experienced minor issues with privacy settings that caught me off guard at first. I mean in a world where sharing is caring, Venmo's default social sharing did not sit well with me at first because I don't want to share and share alike when it comes to my every pizza or coffee order. I eventually figured out the privacy settings and managing your privacy for your transactions is easy.
Only other small problem would be that Venmo is not too flexible when managing multiple business accounts. A friend of mine that operates two separate small businesses found that limitation inconvenient and decided not to use Venmo's service as a result. Aside from those minor shortcomings, for personal use, or small-volume business transactions, Venmo has provided a reliable service.
Overall, my experience with Venmo has been overwhelmingly positive - it's convenient, easy to use when splitting with friends, and a widely accepted app across my social circles. True, there are areas where the service could improve (like standard defaulting of the privacy settings, or limitations with business accounts), but the minor drawbacks can not overcome its everyday worth.
Popularity Among Younger Generation
Venmo is widely used among younger people, making it a popular choice for transactions within this demographic
Ease of Use
Venmo is incredibly user-friendly, with intuitive features such as QR code scanning and simple options to request or send payments, making it essential for transactions with others
Reliable Vendor Access to Credit Card Payments
Venmo provides a reliable way for vendors to access credit card payments, with reasonable fees
Excellent Customer Support
Venmo has a reputation for excellent customer support, ready to assist with any issues that may arise
Convenient for Splitting Bills and Expenses
Venmo is particularly convenient for splitting bills and expenses, providing various options that ease transactions and maintain transparency among friends about transaction history.
Lack of privacy
Venmo's social aspect can be off-putting for some users who do not wish to share their transaction details with others
Account freezing issues
Users have reported instances of their accounts being frozen without clear reasons, causing inconvenience and frustration
Limited customer service
Some users have found Venmo's customer service to be lacking, with slow response times and difficulty in resolving issues
Difficulty in setting up multiple business accounts
Venmo does not allow users to open more than one business account, which can be problematic for those running multiple businesses
High fees for certain transactions
Some users have reported that Venmo charges higher fees compared to other payment platforms, particularly for transactions involving cryptocurrencies.
Starting Price
Free Plan
Instant transfer
Secure data storage
Pay with Venmo
Data synchronization
Partial payments
N/A
Free Plan
No
Instant transfer
Secure data storage
Pay with Venmo
Data synchronization
Partial payments
Vendors
This group uses Venmo as a reliable way to access credit card payments with reasonable fees. They appreciate the simplicity and efficiency of the software, although they may find the social aspect of the software less appealing
Business Users
These users appreciate Venmo for its user-friendly setup and convenience. However, they may find the cost slightly higher compared to other programs and may have concerns about the ability to manage multiple business accounts
Dissatisfied Users
This group has had negative experiences with Venmo, including issues with customer service, account freezes, and concerns about privacy and security. They may have switched to Venmo from other platforms, but are considering or have already switched back due to these issues.
Younger Users
This group finds Venmo easy to use for transactions with friends, such as splitting bills or paying for simple things. They appreciate the user-friendly features, including the QR code scan and options to request or send payments
Older Users
This group values Venmo for its security, efficiency, and speed. They appreciate the ability to use it anytime, irrespective of bank or business hours, but may find it challenging to locate new contacts
Venmo rating
Ease of use
Customer service
Value for money
Likelihood to recommend
Features
Andrew Rodriguez
An Unexpected Venmo Adventure: Selling My Cricut Machine
On a bright Thursday morning, I decided to sell my Cricut machine and soon enough, a buyer reached out to me. I suggested payment through Venmo, which she promptly sent. To my surprise, Venmo started engaging me in an unexpected way. They initially requested $2, then $3, and finally $5. It was an intriguing experience, like a thrilling roller coaster ride with no end in sight. It was certainly a unique interaction that kept me on my toes!
October 19, 2024
Dennis A
Venmo: A Seamless, Secure and Convenient Financial Experience
I absolutely love using Venmo! It's such a breeze to link my bank and card, and even on the rare occasion when there's a hiccup, it's quickly resolved. What I find particularly impressive is their crypto service. Yes, they do have a slightly higher fee compared to other brokers, but the convenience and security they offer make it totally worth it. I also appreciate the added layer of security they provide by using Plaid to link my card and bank. Instant transfers are usually seamless, and on the off chance there's a delay, I know it's because they're ensuring the safety of my funds. There was this one time when my account was temporarily frozen, but it was all in the interest of security. After verifying my ID, they informed me that my account would be deactivated temporarily. They held my funds for 18 days, but I was confident that my money was safe and I would get it back after the period. Their customer support is truly commendable. Every time I've reached out, they've provided me with different solutions, showing their dedication to resolving my issues. It's clear that they're looking at my data from various angles to provide the best possible solution. If you ever have trouble reaching them via chat bot, don't worry! They'll guide you to wait for a Venmo email, which is always comprehensive and helpful. I've been a fan of this app for a long time, and I must say, it's only gotten better since becoming a part of PayPal. The combination of convenience, security, and excellent customer service makes Venmo a top choice for me!
October 12, 2024
Sean
Venmo: A Reliable Money Management Tool for Regular Transactions
I've recommended Venmo to many of my friends and they've all had positive experiences as well. It's a great tool for anyone who needs to manage money transactions on a regular basis
October 7, 2024
Susan
Engaged User Experience
I find Venmo to be very user-friendly and incredibly quick. I had some security worries, but they have since improved.
October 1, 2024
Benjamin
Effortless Money Transfers: Venmo's Convenient Bank Account Integration
One of my favorite features of Venmo is the ability to transfer money directly to my bank account. It's a quick and easy process that saves me a lot of time
September 24, 2024
Angela W
Exceptional Customer Service: Venmo's Prompt and Supportive Assistance
Venmo's customer service is top-notch. Whenever I've had questions or concerns, they've been quick to respond and very helpful
September 16, 2024
Scott
Venmo: User-Friendly and Fully Customizable!
I appreciate Venmo's user-friendly features and free customizable color cards. Honestly, I can say that I like everything about Venmo.
September 8, 2024
Louis C
Venmo: A Game-Changer in Online Payments and a Learning Experience
I would give Venmo more than five stars if I could! I've had an interesting experience with a recurring payment to SPOKEO, who claimed they had no account with me. Initially, I was a bit puzzled as I couldn't reach a real person at customer service, but I soon realized they're entirely AI-based, which is quite innovative and tech-forward! After a couple of months, I decided to switch things up a bit and explore other options besides Paypal and Venmo. They had to deny my claim due to my history of payments to SPOKEO, which was a bit of a misunderstanding, but it's all part of the learning curve. I've since found another provider for online payments, but I must say, my experience with Venmo was quite a journey. It's a unique platform that's definitely worth trying out. They've proven to be quite a game-changer in the online payment industry. I did lose a few months of $29.95 unauthorized payments, but it was a valuable lesson in online security. Without Venmo's involvement, SPOKEO couldn't investigate, which shows how integral Venmo is in the process. So, if you're considering signing up for Venmo, I'd say go for it! It's a learning experience you wouldn't want to miss.
September 2, 2024
Brian A
Venmo: A User's Perspective
Overall, my experience with Venmo for business has been positive. I find it user-friendly because of its simple setup. However, I've observed that its cost is a bit higher compared to other programs.
August 24, 2024
Rebecca B
Reliable Venmo: Fast Transactions and Secure
I've found Venmo to be extremely reliable. The transactions are processed quickly and I've never had any issues with security
August 17, 2024
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.