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Airwallex Reviews
54 reviews
Save BIG on
Airwallex
Save up to $1,000 on Airwallex
Airwallex
Used by 963 members
Waived fees on your first $50,000 in FX conversions
Save up to $1,000 on Airwallex
Save BIG on
Airwallex
- 01 What is Airwallex?
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How Airwallex compare to similar software?
- 05 Who is Airwallex best for according to our reviewers?
- 06 Airwallex Reviews
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01 What is Airwallex?
Airwallex is a financial services provider designed to meet the needs of startups aiming for global expansion. It offers two main services: a corporate account and an online platform. The corporate account allows businesses to open international multi-currency bank accounts quickly, providing payment cards that can be used in any currency and enabling international payments in over 23 different currencies. The online platform is a suite of APIs that allows companies to launch financial products internationally using Airwallex's robust financial infrastructure. This complete SaaS-based financial solution has been adopted by many companies, including Clipchamp, Olsam, STAKE, and Clearco, to support their business growth.
02 Pros and cons from reviewers
Pros from reviewers
-
Excellent customer service
Despite some negative reviews, many users have praised Airwallex's customer service for being responsive, patient, and helpful, providing excellent guidance on how to use the platform's functions. -
Cost-effective payment gateway
Airwallex offers a cost-effective payment gateway, which is a major advantage for businesses managing global payments. -
Seamless user interface
Users have found the Airwallex interface to be seamless and easy to use, making the payment process smooth and efficient. -
Robust platform
Users have described Airwallex as a robust platform, capable of handling all their financial needs. This makes it a reliable choice for businesses and individuals alike. -
Unlimited virtual cards
One of the most appreciated features of Airwallex is the provision of unlimited virtual cards, which help users segregate and manage their expenses better.
Cons from reviewers
-
Lack of live support
Users have reported that they are unable to speak with a live person for support, and that the email responses they receive are insufficient for resolving their issues -
Issues with account connectivity
Some users have experienced problems with their bank accounts getting disconnected from the Airwallex platform, and have found it difficult to reconnect them, leading to delays and disruptions in their transactions. -
Security issues
There have been instances of transactions being left pending or failing due to supposed security threats, causing inconvenience and disruption to users -
Slow transfer process
Users have reported that the transfer process with Airwallex can be slow and frustrating, leading to delays in transactions -
Poor customer support
The customer support system has been criticized for being unresponsive and slow, with some users reporting waiting up to 7 days for a response to their queries
Airwallex
A complete financial suite
Waived fees on your first $50,000 in FX conversions
Save up to $1,000
03 Main features
Starting Price
Free Plan
Fast international payments
Global account
Easy payment collection
Efficiently manage company and employee expenses
Customizable API
More details about Airwallex plans
Starting Price
$99
per month
Free Plan
Yes
Fast international payments
Global account
Easy payment collection
Efficiently manage company and employee expenses
Customizable API
Airwallex
A complete financial suite
Waived fees on your first $50,000 in FX conversions
Save up to $1,000
04 How Airwallex compare to similar software?
Stripe and Airwallex each offer digital payment solutions, but they cater to distinct needs, driven by differences in their core features and services. Stripe is a comprehensive payment platform known for its flexibility and extensive integration capabilities. It supports a wide range of payment methods including credit cards, digital wallets, and direct debits, making it ideal for businesses looking to accept payments both locally and globally. Stripe's API-driven nature allows for deep customization and control, enabling businesses to tailor the payment experience to their specific needs. This, combined with advanced features such as automated billing, fraud prevention, and financial reporting, makes Stripe a versatile choice for companies ranging from startups to large enterprises.
On the other hand, Airwallex is specifically designed to facilitate international business transactions with features that significantly simplify the complexities associated with managing multiple...
Airwallex
Used by 963 members
A complete financial suite
Waived fees on your first $50,000 in FX conversions
Save up to $1,000
Stripe
Used by 6908 members
Manage your online payments
Waived Stripe fees on your next $20,000 in payment processing
Save up to $500
Airwallex and Revolut are both significant players in the digital finance arena, yet they cater to different user needs through distinct features and service offerings. Understanding their differences is key to determining which platform better suits your financial management or business operational requirements.
Airwallex primarily focuses on business users, particularly those involved in e-commerce or needing to manage international payments and currency exchanges on a larger scale. It is designed to facilitate business growth across borders, offering powerful tools for handling multiple currencies, creating international bank accounts, and integrating with global payment gateways. Airwallex's strength lies in its ability to streamline complex financial operations, reducing the overhead associated with traditional banking processes and foreign exchange.
On the other hand, Revolut offers a broader appeal, targeting both personal and business users with its versatile financial...
Airwallex
Used by 963 members
A complete financial suite
Waived fees on your first $50,000 in FX conversions
Save up to $1,000
Wise and Airwallex, both prominent in the international payments and financial services sector, cater to different market segments with distinct features, pricing, and functionalities. The primary distinction between Wise and Airwallex lies in their target audience and the suite of services they offer. Wise, known for its transparency and simplicity, is predominantly geared towards individuals, freelancers, and small to medium-sized enterprises (SMEs) looking for cost-effective ways to make international transfers. Its platform is celebrated for offering real exchange rates directly from the currency markets and disclosing all fees upfront, making it a go-to for users seeking straightforward and affordable solutions for cross-border payments.
On the other hand, Airwallex is designed with businesses in mind, especially those operating on a global scale or requiring sophisticated financial tools for managing international transactions. Airwallex provides a comprehensive financial...
Airwallex
Used by 963 members
A complete financial suite
Waived fees on your first $50,000 in FX conversions
Save up to $1,000
05 Who is Airwallex best for according to our reviewers?
-
Users who are comfortable with self-service
These users are willing to resolve issues by watching videos due to the lack of 24-hour, weekend, and overnight support. They find the pricing acceptable and continue to use the software despite its shortcomings. -
Users who value customer support
These users have had mixed experiences with Airwallex's customer support. Some find the team extremely helpful and responsive, while others have had issues with slow response times and lack of live support -
Businesses seeking to manage global payments
These users find Airwallex's payment gateway cost-effective and easy to use. They appreciate the seamless user interface and outstanding customer service -
Users who frequently transfer money
These users have had varied experiences with Airwallex's transfer process. Some find it consistently smooth, while others have encountered issues with transfers being blocked or left pending -
Users who need to segregate and manage expenses
These users find the unlimited virtual cards feature extremely useful. They appreciate the robust platform and excellent customer service
Airwallex
A complete financial suite
Waived fees on your first $50,000 in FX conversions
Save up to $1,000
06 Airwallex Reviews
Airwallex rating
Airwallex Reviews
-
Mi Gislason
Startup-Friendly Balance of Control & Simplicity
The platform feels built for companies that actually transact internationally, not just domestic businesses with a few foreign invoices. We use the local account details in several markets and that alone has sped up collections. Compliance checks can slow things down at first, but after that it runs smoothly
May 30, 2026
-
Kathlene Lind I
Built for Real International Collections
I signed up mainly for the cross-border payments, but ended up using the employee cards more than expected. Being able to create a card for a subscription and cap the amount has saved us from a few annoying overcharges. The Joinsecret perk with 1.5% back on debit card spending for new clients in certain countries was a welcome extra
May 25, 2026
-
Isabelle Lesch
Ecommerce-Friendly Multi-Currency Collect & Pay
The API and card controls are stronger than I expected. Our ops team uses it to separate spend by function, and the approval flow is enough for a small finance team. We joined through Joinsecret, and the 1.5% return on debit card purchases for new US/DE/FR accounts has helped offset software spend a little
May 18, 2026
-
Audry Gislason
Strong API, Card Controls & Approvals
We use Airwallex to bill clients abroad and the payment links are simple enough that customers rarely get confused. Settlement times have mostly been good, and having multi-currency balances in one dashboard saves us from juggling too many tools
May 11, 2026
-
Terence Smitham
Transparent FX & Practical Support
The expense cards have been genuinely useful for our team because you can issue virtual cards fast, set limits per user, and freeze them instantly if something looks off. We also came through Joinsecret, so the extra 1.5% back on debit card spend for eligible new clients in the US, Germany, and France was a nice bonus, not the reason we signed up but definitely appreciated
May 3, 2026
-
Hipolito McLaughlin II
Local Currency Accounts & Batch Payments
We switched to Airwallex for paying overseas contractors and the biggest win has been the local currency accounts and batch payments, which cut out a lot of back-and-forth with our bank. The onboarding took a bit of document chasing, but once live it has been very steady
April 26, 2026
-
Tim Bayer
Joinsecret Trial Savings Plus Card Controls Worth Keeping
Joined via Joinsecret and the waived fees on $50,000 gave us room to consolidate a bunch of smaller international supplier payments, it was not a permanent discount or anything, but it made the switch easier and we ended up liking the multi-currency card controls enough to stick around
April 20, 2026
-
Shawnta Franecki
Batch Payments for Payroll-Style Runs
The platform is strong for cross-border payments, but what surprised me is how useful the batch payments feature is for payroll-like runs, you upload once and track statuses without chasing confirmations in your inbox
April 15, 2026
-
Julianna Kirlin
Knowledgeable Support and Helpful Docs
Customer support has been decent when we needed to update business details and add new users, not instant but knowledgeable, and the help docs for things like beneficiary setup actually answered the edge cases
April 14, 2026
-
Brittney Lehner
Joinsecret Fee Waiver Made Switching Easy
We got the waived fees on $50,000 deal through Joinsecret and it helped us test Airwallex for a busy quarter without worrying about transfer fees, after that we kept it because the workflow was faster than our old setup
April 7, 2026
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.