List of Alternatives to Delighted
Here are some of Delighted's top competitors in the Customer Experience category: Hubspot Service Hub, Mouseflow, Glassbox or Outgrow.
Transform customer service into customer success
30% off Service Hub Professional and Enterprise plans for 1 year
Get deal for free30% off Service Hub Professional and Enterprise plans for 1 year
Get deal for freeHubSpot Service Hub is a customer service software that helps businesses manage and connect with their customers. It offers features like ticketing, customer feedback, knowledge base and reporting. The software aims to provide a better customer experience by streamlining customer service processes and improving customer satisfaction. It integrates seamlessly with other HubSpot products for a complete CRM solution.
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Customer feedback
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Live chat and conversational bots
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Automation tools
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Knowledge base
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Ticketing system
Jose C
Top-Notch Support and Satisfaction: A HubSpot Service Hub Review
Lastly, the support we've received from HubSpot has been top-notch. Any issues we've had have been resolved quickly and efficiently. Overall, I couldn't be happier with HubSpot Service Hub.
October 20, 2024
Mouseflow is a powerful user behavior analytics tool designed to empower businesses by providing deep insights into how visitors interact with their websites. With Mouseflow, companies can optimize user experiences, identify issues, and boost conversions for a more engaging online presence.
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Feedback surveys
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Heatmaps
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Form analytics
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Funnel analysis
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Session replays
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Click and movement tracking
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Error tracking
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Mobile app recording
Free
Starter
$41 / monthGrowth
$137 / monthBusiness
$273 / monthPro
$525 / monthAaron Garcia
Mouseflow's Scroll Heatmap: Unveiling User Interactions for Enhanced Content Creation
As a content manager, Mouseflow's scroll heatmap feature has provided me with valuable insights into how users are interacting with our content. This has helped us create more engaging and effective content.
August 20, 2024
Glassbox is a powerful analytics platform that provides businesses with complete visibility into their customers' digital journeys. By capturing, replaying, and analyzing every customer interaction on websites and mobile apps, Glassbox helps businesses understand user behavior, optimize conversions, and enhance the overall customer experience.
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Session recordings
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Automatic alerts
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Form analysis
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Integration with other tools
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Heatmaps
Bryan
Precision Insight with Glassbox
I value Glassbox for its precise depiction of our customers' journeys and interactions with page elements. Ideally, I wish to perform A/B testing directly on Glassbox without requiring third-party plugins.
October 22, 2024
The Outgrow platform offers you the opportunity to interact with your customers in a qualitative way. By helping you design quizzes, surveys or evaluations, the tool helps you improve your audience’s engagement and acquire qualified leads.
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Create interactive forms and surveys
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Get expert help anytime
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Integrate interaction templates everywhere
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Select and customize trendy templates
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Deploy an interaction-based strategy
Freelancer
$22 / monthFreelancer Pro
$45 / monthEssentials
$115 / monthBusiness
$720 / monthMaria R
Outgrow: More Leads, Lower Costs, Better Qualification
I've been able to generate more leads at a lower cost and better qualify them before follow up using Outgrow. I use this tool to help my clients generate highly qualified leads. Outgrow quizzes have been one of the most successful lead magnets I've used due to their high conversion rates and the added benefit of qualifying leads before investing time and resources in follow up. As leads go through the quiz, they provide valuable demographic and psychographic information that allows us to tailor our offers to their specific needs and wants. Few leads will complete an extended form to provide this information, but they do complete an extended quiz because it's fun and promises value at the end. This level of intel and interactivity is not achievable with an ebook or video course. I highly recommend Outgrow to anyone looking for a lead generation tool that qualifies leads and aids in the sales process. My only complaint is that it's not a Wordpress plugin, although you can embed an Outgrow quiz on a Wordpress page.
October 14, 2024
Easily improve user experience on your website
40% off all annual plans
Get deal for free40% off all annual plans
Get deal for freeHotjar will allow you to understand the user behavior on your site as well as its strengths and weaknesses.
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Form analysis
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Visitor segmentation
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Behavior analytics
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Surveys
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Visitor recordings
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Feedback polls
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Incoming feedback
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Conversion funnels
Free
$0 (Freemium)Pro
Custom pricingEnterprise
Custom pricingGrowth
$49 per monthMargarite Walter
Click Truth via Heatmaps
Hotjar has been one of the more useful tools in our stack because the heatmaps make it obvious where people actually click versus where we thought they would, and the session recordings helped us catch a broken mobile menu that analytics alone never made clear
June 2, 2026
SurveyLab is a powerful online survey tool that allows users to create custom surveys, quizzes, and tests. It offers features like survey logic, branching, panel management and results analysis. The software is user-friendly, customizable and supports multi-language surveys. Ideal for businesses, educational institutions, and researchers looking to gather feedback or data in an efficient and streamlined manner.
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Real-time Results Analysis
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Multi-language Support
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User-friendly Interface
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Customizable Templates
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Integration Capabilities
Joyce Rodriguez
SurveyLab: Empowering Product Managers with Advanced Survey Capabilities
As a product manager, I used SurveyLab for product testing surveys. The software's advanced logic and branching capabilities ensured we gathered detailed and relevant data
August 26, 2024
Trustmary is a software that helps businesses collect, manage and display customer reviews and testimonials. It automates the process of gathering feedback, making it easier for businesses to build trust and credibility with their audience. Trustmary also provides analytics to measure the impact of these testimonials on the business performance.
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Video testimonial collection
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User-friendly Interface
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Integration Capabilities
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Analytics and Reports
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Automated survey dispatch
Peter Davis
Streamlined Feedback Management: Trustmary's Indispensable Tool
Trustmary has significantly streamlined our process of collecting and managing customer feedback, making it an indispensable tool in our business operations.
August 12, 2024
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