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SumUp Reviews
26 reviews
Save BIG on
SumUp
Save up to $14 on SumUp
SumUp
Used by 468 members
10% off 1st purchase
Save up to $14 on SumUp
Save BIG on
SumUp
- 01 What is SumUp?
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How SumUp compare to similar software?
- 05 Who is SumUp best for according to our reviewers?
- 06 SumUp Reviews
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01 What is SumUp?
02 Pros and cons from reviewers
Pros from reviewers
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Fast and easy setup
SumUp stands out for its incredibly quick and straightforward setup process. Unlike traditional merchant accounts that can take days or weeks to approve, SumUp allows businesses to sign up online and receive their card reader within a few days, enabling them to start accepting payments almost immediately. -
Mobile app functionality
The SumUp mobile app is a powerful tool that goes beyond just processing payments. It allows businesses to track sales, manage products, view transaction history, and even create customer profiles, providing a comprehensive overview of their business performance. -
Customer support availability
SumUp offers multiple channels for customer support, including email, phone, and a comprehensive online help center. This ensures that businesses can get the assistance they need when they encounter issues or have questions about the platform. -
No long-term contracts
SumUp offers the flexibility of no long-term contracts, which is a significant advantage for businesses that want to avoid being locked into agreements. This allows businesses to use the service as needed without worrying about cancellation fees or long-term commitments. -
Integration with other business tools
SumUp integrates with a variety of popular business tools, such as accounting software (e.g., Xero) and e-commerce platforms (e.g., Shopify). These integrations streamline workflows and reduce the need for manual data entry, saving businesses time and effort.
Cons from reviewers
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Potential for account holds
Like many payment processors, SumUp may place temporary holds on accounts if it detects suspicious activity or large transaction volumes. While these holds are intended to protect businesses and customers, they can disrupt cash flow and create inconvenience. -
Hardware limitations
While SumUp's card readers are convenient and portable, they may not be suitable for all business environments. For example, businesses that require a more robust point-of-sale system with advanced features like inventory management or customer relationship management may need to consider alternative hardware solutions. -
Limited customization options
Compared to some other payment platforms, SumUp offers limited customization options for branding and reporting. Businesses that require highly customized payment experiences or detailed reporting may find SumUp's options somewhat restrictive. -
Dependence on mobile device and internet connection
SumUp's card readers rely on a connection to a smartphone or tablet and a stable internet connection to process payments. This can be a limitation in areas with poor connectivity or when the mobile device is unavailable due to battery issues or other technical problems. -
Higher transaction fees compared to some competitors
While SumUp's pricing is transparent, its transaction fees can be higher than those of some competitors, especially for businesses that process a high volume of transactions. Businesses should carefully compare fees to determine if SumUp is the most cost-effective option for their specific needs.
SumUp
Get paid easily
10% off 1st purchase
Save up to $14
03 Main features
Starting Price
Free Plan
Business account and card
Team management
Integrations
Payment links and invoicing
Accept card payments anywhere
N/A
Free Plan
No
Business account and card
Team management
Integrations
Payment links and invoicing
Accept card payments anywhere
SumUp
Get paid easily
10% off 1st purchase
Save up to $14
04 How SumUp compare to similar software?
05 Who is SumUp best for according to our reviewers?
-
Small business owners seeking affordable payment solutions
SumUp is ideal for small business owners who need cost-effective tools to accept card payments without hidden fees or monthly contracts. Its transparent pricing and easy-to-use hardware make it accessible for businesses with tight budgets. -
Retailers and merchants improving customer experience
Retailers, whether online or in physical stores, can streamline sales with SumUp’s portable card readers and POS systems. These solutions enhance customer satisfaction by offering fast, secure payment options. -
Mobile businesses requiring on-the-go payment tools
SumUp is perfect for mobile businesses like food trucks or pop-up shops. Its portable card readers enable seamless transactions anywhere, ensuring flexibility for businesses operating outside traditional storefronts. -
Freelancers and independent professionals managing client payments
Freelancers and independent professionals, such as designers or consultants, benefit from SumUp’s invoicing and payment link features. These tools simplify client billing and help track payments efficiently. -
Entrepreneurs in emerging markets seeking financial inclusion
Entrepreneurs in underserved markets benefit from SumUp’s accessible financial services. By providing digital payment solutions without reliance on traditional banking, SumUp supports financial inclusion and business growth in developing regions
SumUp
Get paid easily
10% off 1st purchase
Save up to $14
06 SumUp Reviews
SumUp rating
SumUp Reviews
-
Mrs. Kurtis MacGyver
Clear Transaction History and Easy Receipt Resends
I use SumUp in a cafe and the tipping screen and product library have been genuinely useful at busy times. It is not the most advanced POS I have tried, but for day to day sales, quick refunds, and simple staff onboarding, it does the job well
May 30, 2026
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Stewart Boehm
10-Minute Setup for Small Counters
We switched to SumUp for a small retail counter and the card reader setup took less than 10 minutes, which was a relief after dealing with clunky terminals before. I like that the app shows transaction history clearly and lets me resend receipts without digging around
May 26, 2026
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Claire Crona
Joinsecret Savings + Easy Staff Onboarding
I grabbed the 10% off SumUp deal via Joinsecret and it covered a few accessories, but the bigger win is how fast new staff learn the checkout flow with minimal training
May 17, 2026
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Somer O'Conner
Practical Analytics for Staffing & Cleaner Reports
The analytics are not fancy but the hourly sales view helps me staff better on weekends, and the ability to tag transactions makes cleaning up reports way less painful
May 10, 2026
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Verena Schaefer
Joinsecret Discount + Transparent Fees
Nice bonus that I got 10% off SumUp through Joinsecret when setting up, and the fee structure is simple enough that I can estimate costs per event without digging through fine print
May 5, 2026
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Ernie Bartell
Responsive Support & Clear Payout Status
I found SumUp support surprisingly responsive when a payout looked delayed, and the status updates in the app made it clear what was pending versus already transferred
April 26, 2026
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Cheryll Ebert
Simple Catalog & Inventory That Gets the Job Done
We use the catalog and basic inventory for a small retail corner, and it is not a full inventory suite but it is enough to track bestsellers and avoid running out of our top items
April 20, 2026
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Junie Schmeler
Reliable Hardware with Quick Reconnect
Their hardware is straightforward and has held up in a busy café, plus the reader reconnects quickly if an iPad drops Wi Fi so we are not rebooting all the time
April 11, 2026
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Lajuana Romaguera
VAT-Friendly Exports in Minutes
The VAT settings and exports are solid for a small business, and pulling a CSV for my accountant at month end takes minutes instead of an afternoon
April 6, 2026
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Son Hettinger
One Dashboard for In-Person, Invoices & Payment Links
I like that the invoices and payment links live in the same dashboard as in person payments, so I can send a link to a client and see it settle next to card reader transactions
March 31, 2026
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.