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4,3/5

Simpro Reviews

21 reviews

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SimPRO is a cloud-based operations management software designed for trade and service industry businesses. It offers extensive features for job estimation, scheduling, invoicing, and reporting. Additionally, it includes tools for project management, inventory control, and customer relationship management. SimPRO is suitable for businesses of all sizes, aiming to streamline processes and enhance efficiency.
  • 01 What is Simpro?
  • 02 Pros and cons from reviewers
  • 03 Main features
  • 04 How Simpro compare to similar software?
  • 05 Who is Simpro best for according to our reviewers?
  • 06 Simpro Reviews

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01 What is Simpro?

SimPRO is a comprehensive, cloud-based software designed to optimize workflow for businesses in the service and maintenance industry. It offers features such as job management, scheduling, invoicing, project management, and inventory tracking. The software allows businesses to automate processes, manage jobs and projects, track assets and inventory, and generate real-time reports. It can be customized to suit various businesses like contractors, electricians, plumbers, HVAC companies etc., and also offers mobile apps for easy access. SimPRO aims to increase productivity, reduce paperwork, and improve profitability. It also integrates with third-party applications for accounting and CRM.

02 Pros and cons from reviewers

Pros from reviewers

  • Streamlined business operations
    SimPRO has been praised for its ability to streamline business operations, making it easier to manage and propel businesses forward

  • User-friendly interface
    The system is easy to navigate and user-friendly, making it accessible for all users regardless of their technical skills

  • Robust integration capabilities
    SimPRO's open API allows for seamless integration with other software like Xero, Ground Plan, and Allsaved Mobile, enhancing its functionality and versatility

  • Responsive customer service
    SimPRO has a responsive customer service team that values customer feedback and is always available to assist users.

  • Effective job cost management
    SimPRO excels in tracking job costs, a vital feature for many businesses, allowing for effective management of material and labor costs

Cons from reviewers

  • Data security concerns
    Some users have expressed concerns about data security, particularly the inability to restrict security groups from downloading information, which could potentially expose sensitive business data.

  • Costly post-rollout training
    Some users have found the training provided by SimPro after the initial rollout to be expensive, which could be a deterrent for smaller businesses or those with tight budgets.

  • Scheduling feature needs enhancement
    Despite the overall positive feedback, users have noted that the scheduling feature could use some improvements to better streamline business operations.

  • Inadequate customer support
    Some users have reported disappointing experiences with SimPro's customer support, including difficulty scheduling meetings and feeling that their needs and concerns are not being adequately addressed.

  • User interface could be improved
    While SimPro offers a range of useful features, some users have suggested that the user interface could be more intuitive to make accessing information easier and more efficient.

03 Main features

N/A

Free Plan

No

Cloud-Based Software

Customizable Interface

Integration Capabilities

Comprehensive Job Management

04 How Simpro compare to similar software?

05 Who is Simpro best for according to our reviewers?

  • Inventory Managers
    Those who require robust inventory management features, including tracking of job purchases, labor entries, customer invoices, and payment statuses

  • Security Companies
    Businesses that need to manage their security/fire testing and meet their customers' security requirements

  • Field Service Contractors
    Users who need to manage material and labor costs effectively, track job costs, and create professional quotes quickly

  • Remote Teams
    Companies that benefit from online and remote usability, allowing them to manage their operations from anywhere.

  • Business Owners
    Those who are looking to streamline their business operations and propel their business forward

06 Simpro Reviews

4,3/5

Simpro rating

Simpro Reviews

4,3/5
(21)
Leave a review
  • Jennifer R

    Exploring SimPRO and ProSec Integration: A User's Perspective

    SimPRO is a fantastic tool for my business, aiding in the effective management of material and labor costs. Once trained, creating quotes is fast and the resulting documents are professional. SimPRO shines in tracking job costs, which is vital for us. We're hoping for enhancements in labor and time tracking, but overall, SimPRO does an excellent job in job cost management. Initially, it felt clunky and non-intuitive, and the post-rollout training from SimPRO is costly. There are features I wish could be improved, such as contract integration and a more intuitive way to locate jobs using the mobile app. I'm looking forward to the new SimPRO Mobile app. We selected SimPRO for several reasons: local offices, job costing capabilities, and responsive customer service. I value their response to my feedback and understand the time and financial commitment of initial implementation and training. They ensure everyone on our team knows how to maximize the use of SimPRO.

    April 13, 2024

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